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Bidder Reviews for CR Sails NJ Consignment & Auction (5)

4.3 out of 5.0 Stars

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Anthony
New Hartford, NY

May 21, 2024

Forged Items-Fraud Filed-Fake LOA's

Spent $7K + on 4 items with so-called "forensic LOAs". Items arrived packaged very poorly which was the immediate red flag. Forensic LOA's that were included were from sellers '"other" businesses. After further digging found seller to be involved in other fraudulent activities with various other forensic document examiners. Items were reviewed by both PSA/DNA, James Spence (JSA) and Beckett and all determined items were forgeries. Had to file Police Report to receive a refund. Finally did but lost over $1200 on authentication fees. Avoid at all cost. Spend $10 with PSA/DNA or Becket for a quick opinion before bidding. Those quick opinions will result in "likely not to pass" results, it will save you time and hassle.

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CR Sails NJ Consignment & AuctionMay 22, 2024

Dear Anthony, We appreciate you taking the time to provide feedback regarding your experience. We take all customer concerns seriously and strive to address them promptly and thoroughly. Firstly, we would like to reiterate that we worked closely with you to resolve the situation and issued a full refund for your purchase. We regret that you were dissatisfied with the items and understand your frustration with the authentication process and associated fees. Regarding the packaging, we sincerely apologize if the items were not packaged to your satisfaction. We will review our packaging procedures to ensure all items are shipped securely to prevent any future issues. We stand by the authenticity of the items we sell and the legitimacy of the forensic LOAs provided. However, we acknowledge the importance of third-party authentication and respect the evaluations provided by PSA/DNA, JSA, and Beckett. We encourage our customers to seek these evaluations for their peace of mind. We are committed to transparency and integrity in all our transactions. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact us directly. Thank you for your understanding and for giving us the opportunity to address your concerns. Sincerely,