The Rug Life
Upcoming Auctions from The Rug Life
Bidder Reviews for The Rug Life (7)
4.3 out of 5.0 Stars
6 Latest Top ReviewsSee All
AmyNew Rochelle, NY
May 08, 2024
Gorgeous rug and great service
Could not have been more gracious and helpful. We are thrilled with quality of rug. It arrived easily thanks to The Rug Life's recommended shipper and their clearly strong professional relationship. Love that it was cleaned so I don't t worry about it coming in house. Truly a knockout and great experience. Will return to them again!
Anne BishtonGretna, LA
Feb 22, 2024
Great item. Fast shipping and easy company to deal with.
Very nice auction house. Good items, fast shipping.
AndrijaSarasota, FL
Sep 03, 2023
AlvaroHilton Head Island, SC
Aug 06, 2023
First time buyer with this auction house. Will return.
Good quality items. Had a question for proprietor and he returned my message immediately. Pleasure dealing with them.
PatrickFairfax Station, VA
Jul 18, 2023
Easy to bid, good plan to ship the item. Many thanks.
DouglasHillsdale, NJ
Aug 03, 2023
Inaccurate Description
The description said that this small bronze was in "Excellent" condition. As soon as I opened the package, though, I could see there was substantial damage. The plaque on the base had been removed, and in its place was a badge of old glue and metallic remnants. It looks like it was pulled out of the garbage, and I would be ashamed to have this in my house. I asked him for a refund, and he refused saying that the damage was in the picture. However, it would not be too obvious from the picture, and most people, like me, relied on the "Excellent" condition reported. He offered me $35 to go to a trophy store and have a new plaque and base created. However, I bid for a piece in "Excellent" condition, and that means it does not require a bunch of extra cost and effort to display it. Their terms of the auction are very one-sided. They say that the pictures are part of the description. Well, the description is also a part of the description. Also, if you want to sue, you have to go to his hometown court in Virginia to do so. He also threatened to sue me for liable if I posted an unfavorable review, and to take my house from me. Unfortunately for him, though, the federal Consumer Review Fairness Act allows consumers to make truthful reviews that he can't prevent. This company's terms are very unfair, and it looks like he has customized them based on previous unhappy purchasers 'complaints to provide him the greatest position in any dispute. In fact, he told me he is involved in six other lawsuits right now. I am filing many other consumer reports on other sites about this company, I am going to file a complaint with the Virginia Consumer Protection Department, and I will also file a lawsuit to recover my damages.
Past Auctions from The Rug Life
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