Bidder Reviews for Auctions Imperial Inc (55)
4.4 out of 5.0 Stars
1-50 of 55 Reviews
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LeonLos Angeles, CA
Dec 16, 2023
SteveGreenville, NC
Jun 20, 2023
austinLa Habra Heights, CA
Jun 20, 2023
High shipping prices for no value
After receiving an invoice for a lot I won from their auction, I noticed the shipping was $38 for an item that was $50 (before buyers premium). That is 76 % of the purchase price. The item is very small and weighs less than a pound. I contacted them and asked if there was another method to ship for a more reasonable cost and was told that they are "operating at a loss, have since the business was founded" and that they need to pay their employees a reasonable wage to support their families, my package is small but needs to be insured and signature confirmation etc etc. The whole email was very snippy. I have been dealing with antiques for over 15 years and am aware of the ins and outs of shipping cross country. After payment was completed, I asked for a tracking number and was told I would receive it when they put the package out for delivery. I received the tracking number the day AFTER the package showed up on my doorstep, no one signed for, no signature required.
SylvainParis, FR
Jun 19, 2023
ThomasWantagh, NY
Jun 18, 2023
BruceWest Haven, CT
Jun 17, 2023
Quality Auction
Smooth, simple process from start to finish. Easy to use bidding and invoice/payment system. Quick, carefully packed shipping.
OgnianWayland, MI
Jun 17, 2023
HoratiuPavo, GA
Jun 17, 2023
ElliotMinneapolis, MN
Jun 09, 2023
ProkopiosLas Vegas, NV
Jun 05, 2023
Service
As usual exceptional service. Fast shipping and incredible value. They go out of their way to make sure all things are right. No hidden charges and extremely fast shipping. Number one in the business.
TeodorPalo Alto, CA
Dec 19, 2022
LarsLos Angeles, CA
Dec 19, 2022
A perfect Auction Houyse to deal with
Auctions Imperial provided a perfect and seamless transaction. They are responsive and kind.
DavidPhiladelphia, PA
Dec 09, 2022
ProkopiosLas Vegas, NV
Dec 07, 2022
Great service
Every time I purchase from this Auctioneer I cant say enough for their extremely good service.
RichardMacclenny, FL
Jul 26, 2022
Very nice people and a pleasure to do business with.
A great auction company and a pleasure to do business with. Ols fashioned customer service.
TadeuszAstoria, NY
Jun 26, 2022
GiulianoTinley Park, IL
Jun 25, 2022
EduardsSouth San Francisco, CA
Dec 18, 2021
MichaelSleepy Hollow, NY
Dec 18, 2021
Always Reliable
I have been buying from AI for over a decade and have never had the slightest of issues. Always good descriptions and photos. Prompt service and support. Quick delivery.
RobertConroe, TX
Dec 18, 2021
OgnianWayland, MI
Dec 18, 2021
ProkopiosLas Vegas, NV
Dec 06, 2021
Professional service
Repeatedly accurate descriptions, excellent packing, fastest shipping, great communication. It's a joy to deal with this company each and every time.
BrianAtascadero, CA
Jun 19, 2021
MichaelSleepy Hollow, NY
Jun 19, 2021
Professional Auction House
Always a pleasure dealing with Auction Imperial. Staff is responsive, items are as described and shipping is quick.
ProkopiosLas Vegas, NV
Jun 08, 2021
excellent service
As always excellent service, communication, shipping. Went out of their way to get me the best deal.
ProkopiosLas Vegas, NV
Jan 06, 2021
Great auctioneer
Always a great pleasure to do business with this auction house. They really go out of their way to make sure I am satisfied. Great packaging, fast shipping and billing. You can't go wrong doing business with them.
DarrylFayetteville, NC
Sep 21, 2020
ChristiaanKortenberg, BE
Aug 20, 2020
OgnianWayland, MI
Jul 18, 2020
ProkopiosLas Vegas, NV
Jul 18, 2020
Excellent service
I have purchased several items from Auctions Imperial and each time they provide excellent service. They are very approachable with any concerns and go out of their way to accommodate me. The items sold are of great value also. After having some problems with other companies I can safely say that Auctioms Imperial should be used as the example on how to conduct business in this industry. Thank you again.
MichaelCulver City, CA
Jul 18, 2020
ProkopiosLas Vegas, NV
May 23, 2020
ProkopiosLas Vegas, NV
May 23, 2020
Accuracy on product description
Every time I have purchased an item from this auctioneer he goes out of his way to make sure I am satisfied with everything. I can't say enough about this gentleman and his business practices. He should be the example to follow for some others in here.
RoyEllicott City, MD
Jan 06, 2020
Less Than Accurate About Item's Condition
Auctions Imperial could have and should have been more forthcoming about the actual condition of this item. The only condition issues the listing mentioned were chipped bark on the shaft and a loose ferrule. However, upon examination I found that cane's collar and locking mechanism had undergone extensive repair involving the use of copper plumbing pipe. Further, the collar was not attached to the cane shaft and could never be attached without further extensive repair. At least one photo shows the handle and blade with the hand guards open, and since considerable effort was needed to separate the handle and blade from the collar, Auctions Imperial must have known the true condition of the cane. Yet, the item description says nothing about these rather important condition issues. Further, the photos all give the impression that the parts of the cane are more intact and connected than they really were. Given the actual and obvious condition of the cane, that could not have been just an accident or oversight. Fortunately I can undertake the necessary repairs to make this cane functional myself. However, if Auctions Imperial had been honest about the actual condition of the cane I wonder if the bidding would have gone as high as it did. I'm particularly bothered by this because those bidding online depend on an auctioneer's honesty when describing items. In my years of buying at online auctions I can't remember this great a disparity between an item's description and its actual condition.
Auctions Imperial IncJan 06, 2020
The description clearly states, "the ferrule is loose but functional." If there was anything about this that was not clear to you, we would happily have resolved any queries by phone or email.
JoelFresno, CA
Dec 28, 2019
GDPR DeletedNew York City, NY
Dec 21, 2019
KirkUniontown, PA
Dec 21, 2019
AlexVallejo, CA
Jul 16, 2019
Undelivered after a month
Bought a barong paid june 8th. Didn't inform me of the shipping. I call the giy pay for shipping. Still no barong. I want a refund!
Auctions Imperial IncNov 28, 2019
This bidder did not understand the auction process and failed to read our terms. He was treated with courtesy and respect but remained obdurate, for no reason other than that he felt shipping should be free. He is no longer welcome here.
RobertLemont, IL
Dec 20, 2018
KathleenWoolwich, ME
Dec 16, 2018
HaiHellertown, PA
Dec 12, 2018
ProkopiosLas Vegas, NV
Dec 12, 2018
Shipping takes too long. 3 weeks is excessive. Overall person I spoke to went above and beyond to satisfy me and my concerns for a charge I found to be unwarranted.
RobertTakoma Park, MD
Dec 12, 2018
Anonymous
Jun 09, 2016
Anonymous
Jun 09, 2016
Fantastic experience. Great people on the phone for the phone bidding. Amazing experience all around
Anonymous
Jun 06, 2016
During live auction, the submitting of bids we registered as received and gave the impression of wining the item. This has happened half of my bid experience, very frustrating when it occurs.
Anonymous
Jun 06, 2016
very fast shipping and very well packed. No surprises or extra costs involved. highly recommend.
Anonymous
Dec 02, 2015
My credit card company gave me a few problems and the auction house was very patient and cooperative with me in getting it resolved. Very positive experience with this auction house.
Anonymous
Dec 01, 2015
Not very good communication or paperwork.
Anonymous
Dec 01, 2015
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