Bidder Reviews for Sights by Sounds (32)
4.4 out of 5.0 Stars
Seamless Shipping
1-32 of 32 Reviews
All Ratings
Highest Rated
June IRaleigh, NC
Jan 01, 2022
Best Purchase/Packaging Ever!
Shipment arranged by vendor without any contact, and they literally wrapped my porcelain item in cotton wool! Stunning customer service without having to reach out. Couldn't be happier with this experience.
KereneHot Springs Village, AR
Dec 15, 2021
Great auction house to deal with.
Had a great experience with Grand Circle. Items were described accurately, packed very well and shipped fairly quickly. A few glitches with items going to wrong locations but handled quickly. GREAT communication! Will bid with them again!
LynneKissimmee, FL
Dec 14, 2021
Excellent Customer Service
I appreciated the auction house’s timely responses to my questions and concerns. I would definitely buy from them again.
JeremyFillmore, CA
Dec 12, 2021
Great Experience!
I appreciate the safe packing, expedited shipping, and overall great customer service!
BrendonLos Gatos, CA
Dec 11, 2021
Kind courteous and responsive
Great company.. great auction house. Quick shipment.. always professional and courteous. A + + +
JanetRio Rancho, NM
Dec 11, 2021
ScottBurbank, CA
Dec 11, 2021
SteveTustin, CA
Dec 11, 2021
JeremyFillmore, CA
Nov 17, 2021
I really had an overall great experience.
I certainly recommend Grand Circle Tours-mostly because they had great and unique items... at a fair price. I am so tired of seeing some items sell for unreasonable amounts with other auction groups. Fair prices, honest folks-you can't go wrong!
JanetRio Rancho, NM
Sep 28, 2021
Quick shipping
This auction house is very easy to work with. I paid for our items within three days and had the items in under ten days.
MattBurke, VA
Sep 05, 2021
Terrible packaging
This company has the worst packaging I've seen from an auction house dealing in items that cost hundred and thousands of dollars. The packaged my item with all used materials, no margins between the packaging and the item, and as such the item was severely damaged during transit, all due to their lack of protection of the item. Amateurish and cheap, they have no business in this field if this is how they protect your purchases.
Grand Circle Tour AuctionsSep 06, 2021
Hello, as stated in our direct communication, and now on this public platform, we sincerely apologize for the poor experience. We do our best to protect items, unfortunately in this case the program you purchased sustained a corner ding because of the poor handling by the carrier. We will re-evaluate the carriers we use to transport our items, however we take full responsibility for the poor experience that occurred here. We hope to get another opportunity to do a better job with any future purchases. We’re glad the large Alice in Wonderland attraction leaves made it safely and securely. That’s the type of service we strive to provide, always. Regardless of what the item is, we treat every item with the utmost care. As a notice for any future potential customers reading these reviews. We do use recycled materials when possible. We are fully stocked with new shipping materials, however we do our best to reduce our carbon footprint and help do our part in protecting our environment. We will never jeopardize a shipment by using materials that we don’t believe are strong enough for transportaion, and do everything possible to secure and protect an item. This is why we have such a high success rate with our deliveries. We’ve delivered thousands of items over the years and have had few to no issues. Again, we sincerely apologize for the poor experience. As members of the collectors community we understand the value of each individual item. We hope to provide a far superior experience in the future. We thank you for the feedback. Thank You, Grand Circle Tour Auctions
EdwardWilmington, DE
Sep 04, 2021
WilliamBoulder, CO
Sep 04, 2021
A terrific auction experience!
Quality item, accurate description, easy payment and quick shipment
BrendonLos Gatos, CA
Sep 04, 2021
Honest ethical auctioneer
Grand circle auctions is a wonderful seller of authentic Disney park used items. They are honest, ethical and have the hugest integrity with their customers.
BethanyWoodland Hills, CA
Aug 10, 2021
DavidDowney, CA
Jun 24, 2021
Wonderful Auction House
Top Notch experience with Grand Circle Tour Auctions. They were very responsive and genuinely care about their customers and what they sell. Bid with confidence.
PatrickHuntington Beach, CA
May 18, 2021
Grand Circle Tour Auctions are THE BEST!!
HIGHLY RECOMMENDED!! This was my first time buying from Grand Tour Auctions. Tony made everything super easy. The piece I bought was perfect with all the paperwork and Tony let me come in and view it ahead as well. He always was quick to return my emails and answer any additonal questions I had. He did everything flawlessly perfect. Because the art was huge he arranged for someone to safely deliver it to me which saved me a lot of additonal postage. I couldn't recommend Grand Tour Auctions more and I can't begin to tell you how pleased I am with them!
JasonSan Rafael, CA
May 17, 2021
DanielTucson, AZ
May 16, 2021
Another Great Disneyland Buying Experience
I love this guy Tony, he's kind and patient and helps with anything I ever need. My collector friends love him as well. Just fantastic items that he's able to find, often better than what is in other Disneyana auctions. In fact, I'm surprised to see a negative review but I've been in this community for a long time and I think I know who this "Francis" is. Pretty sure I know his former bosses at WDW and the guy has a reputation. I'll have to ask them all about it, if it is the same guy. Just ignore him GCT, you all are the best!!
BartLong Beach, CA
May 15, 2021
Great!
Great communication re: delivery, product as described-highly recommended & will definitely buy again!
CraigKennesaw, GA
May 15, 2021
LonNapa, CA
May 15, 2021
ScottBurbank, CA
May 15, 2021
JessicaCastro Valley, CA
May 15, 2021
Accurate item descriptions, great communication!
Loved getting my pieces from Grand Circle Tour Auctions. Everything was just as described, if not better. Tony was an incredible communicator and made sure every step of the process went smoothly. Thank you!
FrancisWinter Park, FL
May 15, 2021
Watch what they tell you. It may not be true.
Emailed the auction house and asked question about the items I was about to bid on. I was told that the item had the CoA as they have never been out of the box. Well I get the item to my house unpacked it couldn’t find the CoA in the box. So sent the company a message to ask where it was. In the meantime cleaned them because it was clear that they where displayed from the dust on the figures. They emailed back said they would look around. Eventually get an email back saying that they couldn’t find it. They did offer to issue a refund and to send it back. Well, I spent hours cleaning them I have time invested. Moral of the story they will tell you anything so you buy the items. Shameful auction house.
Grand Circle Tour AuctionsMay 15, 2021
We're sorry you had a bad experience. As stated before we offered a full refund including shipping fees and processing fees. This isn't about trying to sell anything. For us it's about being a genuine part of the collectors community and doing our part in maintaining a good and honest community. We do our best to provide great service and to treat each individual item with respect. Unfortunately there was a misstep here, but we did our part to communicate and offer you a full refund on everything. We hope you enjoy the unique and rare collection of figures. Next time we'll do a better job. Thank You,
FredBrewster, WA
May 15, 2021
BillSt George, UT
May 15, 2021
PatrickHaymarket, VA
Nov 08, 2020
SueRodeo, CA
Nov 07, 2020
Great responsiveness and integrity with the Auction House
Bid confidently with these folks. Enjoyable experience and great stuff!
HUBERTHurricane, UT
Nov 07, 2020
Great Disney Experts
Sights by Sounds did a great job with their latest Disney Auction. The Owner is extremely knowledgeable and passionate about all things Disney and does a great job accurately describing the items. I look forward to their next auction.
LonCathedral City, CA
Nov 07, 2020
GailReno, NV
Nov 07, 2020
View:
50
TOP