Bidder Reviews for Andrew Smith & Son (26)
4.3 out of 5.0 Stars
1-26 of 26 Reviews
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AhadNew Castle, DE
Oct 30, 2023
GoranPeoria, AZ
Jan 12, 2022
DominikLustenau, AT
Jan 12, 2022
Very expensive shipping!
I can only recommend to buy here if you can pick-up yourself. The recommended packing + shipping comapnies are far and beyond the usual charges...
ElizabethBaltimore, MD
Nov 01, 2021
Very good
The items were received as described. The company that usually ships from them quoted me a very high price, but the auction house was able to work with me to ship the small jewelry items in a reasonable manner. Thank you
Robert Belfast, GB
Aug 18, 2021
Proper Descriptions.
Good auction house, any questions answered or extra images sent, will use again.
MarkPoole, GB
Aug 18, 2021
YannickParis, FR
Aug 18, 2021
DzmitryHackensack, NJ
Aug 16, 2021
Dishonest auction house-stay away!
The auction house does not clearly mention on lot's pages that they do not provide shipping or packing services. Scummy and not transparent, but it gets worse. WHAT'S WORSE, when you win an item, they give you a list of "shipping providers" they work with, who all then quote you 20-30 times what the quote should be and refuse to use Royal Mail or cheaper (yet reliable) service. Dishonest auction house, predatory, refuse to listen to any reason in communication, just keep emailing repeating "you have to pay". Highly recommend to stay away! The worst experience I have ever had bidding on world auctions for the last 7 years!
BobVancouver, CA
Jul 01, 2021
For North American buyers take care to check shipping costs before bidding
This is an excellent service which meets its promises and accurate descriptions.
StuartBoness, GB
Jun 29, 2021
Unfortunately not as good as description
Models were described as mostly mint unfortunately the models were all very much playworn, only two or three could be described as mint. Was over charged on fees, sent a separate invoice from live auctioneers with a higher percentage. Overall disappointing
MatthewWoolloongabba, AU
May 26, 2021
Great to deal with
I purchased an item through online auction. Being an international buyer it is sometimes difficult to arrange pickup and shipping however the experience with Andrew Smith & Son was first class-easy to communicate with, arrange pick up and delivery was prompt.
ChristopherGrand Forks, ND
May 07, 2021
Easy international transaction
Friendly service, with easy payment options and quick transfer to their recommended shipping agent. Shipper did an excellent packing job, the merchandise was sent promptly and it arrived without damage. Would gladly deal again. Many thanks
LarrySarasota, FL
May 05, 2021
Shipping cost from united kingdom of United States is outrageous!
Shipping cost from united kingdom to the United States is outrageous!
Andrew Smith & SonMay 06, 2021
Thank you for your comment. We do make it clear on our website that we don't deal with post and packing and we always suggest obtaining a quote from a third party packer before bidding. Unfortunately this is not something that we can assist with.
davidDaventry, GB
May 05, 2021
AltugGrossbettlingen, DE
Mar 09, 2021
AltugGrossbettlingen, DE
Mar 09, 2021
MetteOneonta, NY
Jan 09, 2021
Great experience-professional & helpful!
Andrew Smith & Son were very helpful in organizing shipping for the item I bought. I thought it would be complicated, but they made it easy! Very professional & courteous, and the payment process was uncomplicated, too. Thank you!
DerekMiranda, CA
Sep 29, 2020
Richard Watlington, GB
Jul 15, 2020
MargaretScarborough, CA
Feb 26, 2020
JeffNew Harmony, UT
Feb 26, 2020
BarbaraSuwanee, GA
Dec 31, 2019
DominikLustenau, AT
Nov 20, 2019
Great customer service
The people went the extra mile to help me out! Very kind. The item I bought was great too. Thank you!
HarrisonOakland, CA
Oct 07, 2019
FrederickBrooklyn, NY
Jun 10, 2019
RobertCincinnati, OH
Jun 08, 2019
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