Bidder Reviews for Denotter Auctions, LLC (983)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
1-50 of 983 Reviews
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BharaniEdison, NJ
Jun 04, 2024
The whole shipping is a blackbox.
If you ordering online. You have to call a UPS center who will bill separately. They try to help but the whole process looks like managed manually so no transparence if that ups received the items. It's been a month on back and forth still haven't received the items. Thank you, B
RamonNew York, NY
Jun 03, 2024
DennisDunwoody, GA
May 27, 2024
Quick to answer questions
I contacted the auctioneer with questions and they answered quickly and what they told me proved to be very accurate. The item was exactly as described and when I received it, the item was working fine. They seamlessly forwarded the item to a local UPS store for packing and shipping. I was VERY pleased with the packing job they did. They did an exceptional job. I contacted this UPS store and requested that they pack certain parts a particular way. They told me they had already done this. They were GREAT. They absolutely knew what they were doing. This was so important because just winning an item is only half of it. It must arrive safely, and my item did. The entire process was great. I highly recommend the auction house and the shipper they used!
VictorAntioch, CA
May 20, 2024
Mary EllenEverett, WA
May 18, 2024
Do not expect your shipping to go smoothly
I bought a doll from this auction house but finally abandoned it. The auction house was very professional and I was very happy with them. However, it was impossible to get my item shipped properly. They use the local UPS and that is where the trouble lies. First that UPS quoted an outrageous price, higher than I pay for dolls to be shipped form Europe. Fragile packing was twice what any other UPS in the country charges. When I questioned them, they finally came down to a price that was still too high but bearable. I was at that time sick with a virus so I said I would have to continue when I felt better. I called a couple of days later and a woman answered. She was very abrupt and argumentative. She refused to listen to my explanation of my past conversation with that gentleman. She kept arguing and talking, refusing to listen to me so I finally, still suffering from not feeling well, ran out of patience and yelled at her to at least listen to me. She hung up on me. I decided not to pursue it any further and get back to bed to fully recover from being sick. I messaged the auction house of what happened and told them to keep the doll and sell it in some other auction and keep the proceeds. It was not the auction house that was the problem. I deal with UPS stores all over the country and get several UPS deliveries a week and have never run into a problem like that one store. I have always preferred the service UPS gives and favor them as a delivery company. But this UPS store is very substandard. So if you need somethings shipped I recommend you do not bid with this auction house. Shipping is a major problem.
Denotter Auctions, LLCMay 19, 2024
Buyers are always welcome to choose whatever shipping company they want. Just let us know within 2 days of the auction who will be picking the order up.
CraigBellingham, WA
May 17, 2024
Shipping was outrageous!!!
I will never buy from this Auction house ever again I paid $35 for a knife and sheath. Before I could even pay the invoice they charged my debit card before I could even set up shipping. They took over a week to respond to my email and said they were going to send my stuff to the local UPS station. UPS then charged me $40 to ship the item. Ridiculous. I didn't even have the chance to set up my own shipping because they didn't allow me to. Very unprofessional and if you ask me sounds like they have something set up with UPS to make extra money. BE CAREFUL!!!
Denotter Auctions, LLCMay 19, 2024
Buyers are always welcome to set up shipping with another shipping company. We just need them to let us know within 2 days of the auction. If we don't hear anything, we send it with UPS when they pick up. There is never a time prior to shipping where we would not allow someone to select their own shipping company, we just need to know that either they are working on selecting another company or that the company they have selected will be contacting us to pick up. Even if it has already gone to UPS, if it hasn't shipped yet, a polite and friendly call or email from the buyer letting us know they have selected another shipping company would get it right back here. This is in our terms which buyers agree to before they purchase. UPS picks up from us every week as a convenience to our buyers. We definitely do not make anything from the shipping and we have no preference as to what shipping company customers use. Buyers can also pick up or send a friend to pick up.
RolandOrchard Lake, MI
May 15, 2024
GuyChicago, IL
May 14, 2024
MatthewWilton Manors, FL
May 13, 2024
DonavanSaint Paul, MN
May 13, 2024
DavidPhiladelphia, PA
May 13, 2024
SusanNaperville, IL
May 09, 2024
AndrewMidvale, UT
May 02, 2024
DavidWilmington, IL
May 02, 2024
DavidSkokie, IL
May 01, 2024
Communication is hard at best. No response at times
Good Prices, But good luck if you have an issue of question to be resolved.
MichaelDavis, UM
Apr 30, 2024
DavidRolling Meadows, IL
Apr 29, 2024
BrendaLexington, OH
Apr 22, 2024
Always like this Auction house
They are very descriptive in their details and always answer questions I may have. They let you know when package is shipped and always arrives within three days! Super nice & polite.
SaritaOviedo, FL
Apr 15, 2024
HallieEvanston, IL
Apr 15, 2024
JEBSeattle, WA
Apr 06, 2024
DavidCarol Stream, IL
Apr 01, 2024
DavidCarol Stream, IL
Apr 01, 2024
ChristopherSchaumburg, IL
Mar 18, 2024
Customer service
Everyone is great. Always helpful and friendly. Items are always just as described.
TamaraDallas, TX
Mar 14, 2024
The shipping company is terrible.
The shipping co this auction house uses is TERRIBLE. Waited multiple weeks to be contacted. Still have not received my items and now almost been a month. Purchased 2 small item cost which $67.55 but they are charging $60 + to ship them to Dallas. I purchase many items on-line, at other auctions, etc.-NEVER that expensive to ship. Won't be able to buy from this auction house in the future unless they find a more reasonable shipping option/co. It made the overall experience really bad.
Mary LuRiver Forest, IL
Mar 10, 2024
MarekDes Plaines, IL
Mar 10, 2024
StevenDes Plaines, IL
Mar 07, 2024
WilliamLincolnton, NC
Feb 26, 2024
SusanChicago, IL
Feb 20, 2024
Five Stars all the way!
Very friendly staff. I have been to several inhouse and also have purchased online from their auctions. Always a great experience. Love the staff.
AndrewDavie, FL
Feb 19, 2024
BethanySkokie, IL
Feb 15, 2024
Easy pick-up process and friendly people
Had a great experience with Denotter Auctions. Payment process was smooth and pick-up was a breeze. Really friendly people as well!
PETERSan Antonio, TX
Feb 12, 2024
shipment
I won 5 bids on 15 Jan 2024. I called Denotter on 22 Jan, for the shipment cost and was told to call UPS. I called and was told they were still working on processing the packages. I called on 25 Jan, and was told by Jake that the estimate cost would be about $81 (it was actually $95.69). I received the box on 30 Jan. The 5 bids cost me $113.02 and with the added shipping cost, I feel I paid too much. I will not be participating with Denotter again (this was my fifth auction I won items with them).
BertaSherman Oaks, CA
Feb 06, 2024
Jean-ManuelChicago, IL
Jan 29, 2024
JenniferPark Ridge, IL
Jan 18, 2024
Denotter is a great local auction house with really nice people running it!
Denotter is a great local auction house with really nice people running it!
JohnRochelle, IL
Jan 04, 2024
GaryWestville, IL
Jan 01, 2024
JohnElmwood Park, IL
Jan 01, 2024
JamesGresham, OR
Dec 25, 2023
RamonNew York, NY
Dec 25, 2023
WilliamChicago, IL
Dec 25, 2023
tomMorris, IL
Dec 25, 2023
RichardOmaha, NE
Dec 18, 2023
MichaelBrooklyn, NY
Dec 18, 2023
A safe a wonderful auction house
I've been bidding with denotter auctions for a few years and I've always received great items and great service from professionals who know the business, look forward to the new year and their auctions.
WilliamChicago, IL
Dec 18, 2023
LindsayMount Prospect, IL
Dec 15, 2023
The best!
Lots of fun & unique items! Picking up is easy! Matt is so helpful & kind! A real genuine person! Michele & Darryl are honest and friendly! Great experience every time!
RamonNew York, NY
Dec 10, 2023
BenjaminUvalde, TX
Dec 06, 2023
DonaldLubbock, TX
Dec 04, 2023
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