Bidder Reviews for Route 32 Auctions (256)
4.2 out of 5.0 Stars
1-50 of 256 Reviews
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Highest Rated
GaryHesperia, CA
Apr 28, 2024
Bad to deal with
I call them because the shippers try to rip me off instead of helping me the mean lady that works there kicks me off from doing any more bidding when I tried to explain how bad the shipping company was taking me. BEWARE!
MichaelAvon, IN
Dec 29, 2023
SamuelChandler, AZ
Nov 04, 2023
MichaelNaperville, IL
Oct 30, 2023
SylviaPhiladelphia, PA
Oct 05, 2023
GaryNorfolk, MA
Mar 26, 2023
MichaelKey Largo, FL
Mar 13, 2023
SteveClarkesville, GA
Mar 04, 2023
RejeanLevis, CA
Dec 13, 2022
MICHAELHomosassa, FL
Dec 12, 2022
NormanSan Leandro, CA
Dec 12, 2022
DonCambridge, MA
Dec 11, 2022
Rt. 32 auctions is a full-service auction house: shipping is included in the invoice Rt, 32 ships
I conceive Rt. 32 auction house as a full-service auction house.
AdamOlive Branch, MS
Dec 10, 2022
RonaldEl Paso, TX
Dec 09, 2022
Beware of shipping charges!
I won to Coca-Cola trays. Could have been shipped in a priority mail box for $18 … Instead was charged $24 for a box plus more for shipping and then more for handling … Overall over $50 to ship two small items. Contacted the company prior to shipping and they made a note of my request … However I decided it was better to charge me $24 for a box plus all the shipping and handling fees and the shipping cost … The company did well in Earning a nice profit from the shipment
EarlLouisville, KY
Dec 09, 2022
LindenAshern, CA
Dec 09, 2022
the best packaging-excellent service!
I could not expect better service. Excellent staff and communications. Packaging and shipping was EXCELLENT! I would highly recommend Rt 32 Auctions anytime!
GuidoMiami, FL
Dec 06, 2022
Too high shipping charges
The shipping kilked the transaction. I wasted my money on the airplane because the shipping charges were so high. The auction house didn't bother to even respond with a solution. Someone got my airplane for free! Live and learn. Never again! I'm extremely disappointed.
MichaelLancaster, PA
Nov 16, 2022
Terrible communication
Just wanted everyone to know that my experience with this auction house was my first time and possibly my last. The auction itself went great but it was the after effect that I was very disappointed with. In the payment details it said that you must pay within 72 hours after receiving your invoice. After I received it it had a processing fee added. No mention anywhere did I see anything about this fee. And it wasn’t just a small amount either. So I sent them an email with no response. Also in that email I told them I wanted to pay by check in order to save the credit card fees. So after the 72 hours was up, my credit card was charged. So I emailed them again complaining about both issues. Again, no response. So the next time I decided to call them. No one answered so I left a very detailed message. With a request for a call back. Of course no response. So if you intend to bid on anything from this auction house, you better pre check what the processing fee is for. I have dealt with many auctions and have never had issues such as these. And apparently a company that doesn’t care about their customers.
AugustOrlando, FL
Nov 13, 2022
EricVancouver, CA
Nov 11, 2022
Mostly Good Except Shipping
No issues with the auction and payment process, but their in-house shipping was disappointing. Item was shipped in an very oversized box, which I calculate doubled the cost. And even then, it wasn't well packed, and one part of the item actually poked through the cardboard. Fortunately it wasn't damaged. And the last disappointment-a huge box of very eco unfriendly styrofoam to dispose of.
KeithRogers, MN
Nov 11, 2022
Bad packing items arrived broken
My items arrived broken due to very poor packing. Just a little bubble wrap, some styrofoam pop corn, items loose in box, no fault of the shipper, packing box had no damage anywhere. 4 broken Antique toys, Big mess. They never answered their phone, I called them several times. Sent emails, and text messages, Finley day 3 email arrived back saying sorry for the damage. Send pictures of box and packing. Good luck there.
RICHARDDeltona, FL
Nov 11, 2022
JimOlympia, WA
Nov 11, 2022
Auction house fine but Live Auctioneers not so good,
Live Auctioneers charges "service fee" to charge your credit card. LA does not give enough time to contact auction house directly to settle payment especially if an auction ends over the weekend. This is not right since LA charges fees to the auction house which is where they get their income. No need to hit buyers for additional fees.
AntoonSummerton, SC
Nov 11, 2022
StephenPasadena, CA
Nov 11, 2022
Overall price
The taxes, auction fees and handling fees really drive the price up well over 35 % higher than the actual final bid.
BruceGallatin, TN
Nov 06, 2022
As Advertised!
Great item!! Exactly as described. Shipped very well protected and areived unharmed. I'd buy from them again!
RobertWilloughby, OH
Nov 04, 2022
ELILake Forest, IL
Nov 03, 2022
Solid 2 Stars with poor communication, slower shipping and missing items.
The pictures were fairly good, so that was a plus. The invoice was sent right away. However, I had my lots shipped and it took a month to get them with little communication. When I finally got them some items were missing (a few sockets which were clearly very pictured were missing from a the set). Not the end of the world, but overall not the best experience.
EbenRevelstoke, CA
Nov 03, 2022
GuyChicago, IL
Oct 31, 2022
WilliamLincolnton, NC
Oct 30, 2022
GrantLincoln, NE
Oct 29, 2022
RichardPort Charlotte, FL
Oct 23, 2022
VincePlano, TX
Oct 08, 2022
MichaelHayes, VA
Oct 02, 2022
James Mansfield, OH
Oct 01, 2022
EarlLouisville, KY
Oct 01, 2022
Great communication and items are always as described
Great packaging and shipping. Always a concern shipping a double bubble clock. No problem with Route 32. They’re great! Thanks
PaulPeterborough, CA
Sep 10, 2022
alexOxford, MS
Sep 09, 2022
Best that I've ever dealt with
Honestly they are top notch and super easy to deal with and are on point!
MikeSan Antonio, TX
Jul 30, 2022
You get what you pay for
The item was as shown and the 23 % added price was also included. It took a few emails to get everything straight then as soon as I paid, the item was shipped. I like my gun; it truly is awesome.
RobertHampton, CT
Jul 28, 2022
GregFort Collins, CO
Jul 11, 2022
Poor Inhouse shipping resulted in destroyed glass
The most valuable part of the lot were destroyed and Route 32 Auctions has a statement that they have no responsibility for damages. They paid a small refund but I was not made whole. They apparently don't insure their shipping.
Route 32 AuctionsJul 11, 2022
We offered to have you send the items back for a full refund and you declined. We are sorry you don't feel whole about this but the offer still stands if you would like to return the item we are more than happy to refund you the total amount. Thank you.
DarrellMountain Brk, AL
Jun 15, 2022
GarryIndianola, IA
Jun 13, 2022
DanVancouver, WA
Jun 12, 2022
Professional and Friend Company
A fantastic company to work with. Highly recommended, and a friendly group of people. The item was professionally packed and shipped in a timely manner.
Jun 11, 2022
MauricioArkansas City, KS
Jun 11, 2022
CurtisDemorest, GA
May 06, 2022
Honest Auction House
There was a rare issue and they went above and beyond to help me and make it right. This house has integrity and that’s hard to find in an auction these days. Thank you.
MauricioArkansas City, KS
Apr 20, 2022
EarlLouisville, KY
Apr 16, 2022
Good experience
Have bought on a number of occasions and they do a great job. Always consistent.
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