Bidder Reviews for Estate Collection Auctioneer (107)
4 out of 5.0 Stars
1-50 of 107 Reviews
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MichaelHouston, TX
May 28, 2024
Very imaginative medium
I have since contacted this artist and purchased 3 other pieces of art as I think they are beautiful. Good job, auction house.
JosephAlexandria, VA
Mar 27, 2024
Unreliable and Unresponsive
I won an item on March 3, 2024 and was charged on March 5, 2024. I have called several times and send an email. Seller has been unresponsive. The voicemail box is fulled for days! Are you still in business? Very frustrating dealing with this auctioneer.
Estate Collection AuctioneerApr 04, 2024
You asked for the invoice to be cancelled. What else do you want to talk about?
SharonSingapore, SG
Mar 20, 2024
JoeSeguin, TX
Dec 16, 2023
JohnChelmsford, MA
Dec 05, 2023
CorrineWestlake Village, CA
Nov 12, 2023
FRAUD. DO NOT BUY. Their descriptions are MISLEADING! Warning!
I’ll never buy anything from these people again. Make sure to read all the reviews. I reached out to the main auction house to help me VERIFY exactly what I bought and complained this auction house is completely misleading with their descriptions of what they are “selling”. Watch … they will respond to this review and call me a “liar” like ALL the other complainers that have the SAME issue. I am working to report this until they get investigated. Don’t buy you guys! I’ll never trust this again especially if there’s no repercussions for BAD business and communication. It’s BS!
Estate Collection AuctioneerNov 12, 2023
To Corrine , I am not here to endure insults from you. And this review that you just posted has no truth or foundation. If you don't know how to read and interpret, that's your problem. This is what you bought: Lot 9007A:1972 Photography Pablo Picasso Artist and His Models It clearly explains that it is a photograph. How can you interpret that you are going to receive the original painting. You received what you bought, An 8 x10 photograph as clearly specified in the description
Roger Scottsdale, AZ
Aug 30, 2023
Clifton G.North Palm Beach, FL
Aug 26, 2023
BillyRedford, MI
Jul 29, 2023
GeraldElmhurst, IL
Jul 16, 2023
Fantastic service and fast safe shipping Thank you Gerald
Would definitely buy from again. Fantastic service and fast shipping
JerryConway, SC
Jun 20, 2023
There are hidden fees but still, happy with the sculpture
We bid on a bronze sculpture, and “won”. When we tried to contact the seller due to being charged some $250 more than the winning bid amount, there’s no way (at least that we found), to speak to someone. As to the overage in costs, granted, it’s a heavy piece so shipping charges at about $135 is not the issue. But them advertising that they handle shipping, without stating “at an additional cost”, is misleading. The fees that weren’t advertised are another problem with this Seller. What would have made this a 5-star experience is ease of contact with the Seller, as well as full and clear disclosure of all costs, including shipping.
Estate Collection AuctioneerJun 20, 2023
Hello I think it is an unconsciousness on your part, and either you do not understand or try to confuse. The bronze sculpture with a marble base and of that size is heavy in addition to the size of the box. This is what the listing says..... We pack & Ship for you. We take care of the shipping services in house....... That does not mean that we will pay USPS shipping costs. We do not charge Premium buyer. I think that is unfair on your part. But I wish you the best and enjoy it.
JackieDesoto, TX
Jun 18, 2023
JacobRoyal Oak, MI
Jun 17, 2023
AbbyNeedham, MA
May 20, 2023
KellyGainesville, GA
Apr 12, 2023
No buyers premium but outrageous fees.
The painting was shipped promptly and as described. But I would not buy from this auction house again due to overcharging on shipping, high packing/handling/processing fees, and charging sales tax after those fees/costs. The item was $150 more than it should have been based on my experience with other auction houses 'associated costs for shipping paintings.
Estate Collection AuctioneerApr 12, 2023
I would really appreciate it if you did not buy more from us. All those cost claims are not from us. USPS shipping cost Processing fees are not from us, they are from the card you pay with. Sales tax is from the government. NOTE: We do not charge Premium buyer like most auctions, from 18 to 35 %. Your package is a large and extremely heavy package. You can't think what you paid for the framed painting, that was a gift. Irresponsible Feedbad on your part.
AndrewBrooklyn, NY
Mar 15, 2023
Peter Tucson, AZ
Feb 02, 2023
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
brianSetauket, NY
Nov 09, 2022
Scam, stole my money, and never received items
These people should be in jail. Selling fake paintings as “original hand signed oil” and then telling me “it is original, it’s an original giclee,” just shows how much of a scam these people are running. Also, claiming it’s estimated value is up to $28, 000, is very deceptive considering it was a 24x24inch abstract by a lesser known artist (the most money a giclee has ever been purchased for was $30, 000). They told me they would refund the money and instead billed me one hour later and disappeared from all contact. They will be in jail very soon for theft if nothing else.
Estate Collection AuctioneerFeb 02, 2023
You are a compulsive liar. This is what the listing says. It is more than clear what he says ((Giclee on Canvas)) Lot: 5056 Signed Original Minimalist Giclee on Canvas.. Approx Painting: 24 x 24 Inches-Approx Frame: 25 1/2 x 25 1/2 Inches. Good vintage condition. See photos as part of the description. See photos. We pack & Ship for you, We take care of the shipping services in house. You bid and then you take it off. You never win it nor do you pay for it. It is good that all of what you have said is written here. Accusing without any reason.
CarletonNewnan, GA
Nov 07, 2022
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
MandiCedar Rapids, IA
Jul 31, 2022
Very poor communication, still no items
My card was charged 7/10/22 for a 7/9/22 auction, charges included shipping. Messaged seller on 7/15/22 for shipping information. Seller replied 7/16/22 stating a 7 day waiting period for transfer of funds post auction. Waited until 7/21/22 to reach out to seller for tracking information. No reply. Messaged seller again on 7/26/22 for tracking information. No replay as of 7/31/22. Buyer beware.
Estate Collection AuctioneerNov 07, 2022
Liar and irresponsible. You wanted to receive your items within 72 hours of the auction ending, that is not the case. There is a process, You pay Live Auctioneer-Live Auctioneer pays us-We make the package-USPS takes your days for delivery. If you don't know how it works learn first before leaving those Liars and irresponsible review
Nicholas Lantana, FL
Jul 09, 2022
PhoebeMemphis, TN
Feb 26, 2022
Have not received; auction house refuses to answer as to whether shipment was insured
I purchased two items, they were presumably shipped in one package. I was charged $39.87 and ECA paid $5.95 for shipping (I know how much it cost them to ship it based on a search ticket my local post office ran that has the shipping information on it); there is a line item on the invoice for "Packing-Handling-Insurance" for $27.45 but the auction house contact, Anna, despite being asked three times now, will not answer my question about insurance so that I can make a claim with the USPS since I am out nearly $700 from this auction and have nothing to show for it. I am heartbroken that the piece of art that I bought is now probably lost forever (assuming it was authentic).
DanielBoston, MA
Feb 16, 2022
DarylLittle Rock, AR
Jan 05, 2022
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
JenniferHouston, TX
Jan 05, 2022
HugoChur, CH
Jan 01, 2022
Hans-PeterTimmendorfer Strand, DE
Sep 23, 2021
DonnaOak Harbor, WA
Aug 28, 2021
Not what I thought I was getting.
The description said, "Original Painting-Drawing-Work on Paper" and on back it said it was a painting, but it also said photograph, which I guess is my fault for not understanding, but the description wasn't consistent on what it was. It wasn't a painting, but only a picture of a painting. I would never have paid over $100.00, for a photo of a painting. I take responsibility on the fact this was my first time bidding and wasn't knowledgeable about it.
Estate Collection AuctioneerAug 28, 2021
Hello It is an unnecessary negative feedback. With no reason. You are misleading and distorting reality.-The title of the Auction is-Original Painting-Drawing-Work on Paper-The Title of the Item Says. Lot: 9608A Frida Kalo self Portrait W/Monkey & Parrot Photography.-Description of the article says-Photography. Approx Size: 10 x 8 inches. Photo may have bent corners and damaged.
HamidNorth Bethesda, MD
Aug 22, 2021
Another satisfy client.
Will definitely do more business with them.
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
PocholoHayward, CA
Aug 14, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
richeleLong Beach, CA
Aug 03, 2021
First time bidder-really enjoyed the process
I've been watching auctions for about a year but finally bid and watched the lives as they were happening. A really fun and informative experience. Best part is I won the two items I bid on!
ElizabethAustin, TX
Jul 18, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
AmjadSkokie, IL
Jun 05, 2021
This is not what they will send you
I paid for this blue-colored picture and instead, they sent me a black-colored photo of the picture on brown cardboard. I reported them to Auction House and am still waiting for a refund. But the seller is refusing to repay me the money I paid. They have to be held accountable because this is a bait and switch.
Estate Collection AuctioneerJun 06, 2021
First he claim that the package was received broken, then the color and then put a charge back. This is a great connoisseur of how to steal fraudulently with the charge back and also keep the article.
KevinHilton Head Island, SC
May 09, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
Christian Houston, TX
Apr 24, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
GlenFishers, IN
Apr 24, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
ChristopherGoode Beach, AU
Apr 15, 2021
Don’t buy from this auctioneer
I bought an item from this auctioneer on 7 February. Six weeks later, having not received the item, I sent them a message telling them of that fact and asking them to provide me with the relevant tracking details. They responded by telling me to be patient. They didn’t provide the tracking details. Since then, I have written to them on three occasions (on 22 March, 29 March and 7 April) asking them to provide me with the tracking details. They have not responded to any of my messages. Nor have they responded to a fourth message (sent on 11 April) asking them to extend me the courtesy of a response to my earlier messages. On 12 April, I asked Live Auctioneers to intervene on my behalf. On the following day, they did so, asking Estate Collection Auctioneer to provide the tracking details I had requested. They have not done so. I have still not received the item purchased by me. I will not buy from Estate Collection Auctioneer again and would urge anyone who might be thinking of buying at one of their auctions not to do so.
ChantalVarennes, CA
Apr 07, 2021
they got paid over $4000., and I never received my items
Paid but never received my items!
Estate Collection AuctioneerApr 07, 2021
unnecessary negative feedback. Your item according to the USPS is located. Your item departed a transfer airport in PEARSON INTERNATIONAL, TORONTO, CANADA on April 3, 2021 at 5:44 am. The item is currently in transit to the destination. Your item departed a transfer airport in PEARSON INTERNATIONAL, TORONTO, CANADA on April 3, 2021 at 5:44 am. The item is currently in transit to the destination. Tracking Number: CH129619084US In addition we send you 5 photos including the mail labeI
JeffreyOssining, NY
Mar 28, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
stevenFargo, ND
Mar 21, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
DavidBurbank, CA
Mar 13, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
MatthewAshland, OH
Mar 01, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
JuergHittnau, CH
Feb 28, 2021
Hands off!!!
The Picasso painting was a hoax! Had two independing expertises that confirmed this fact. Wrote several times to Estate Collection Auctioneers to solve this problem! Never got a response...! Very disappointing!!! Stay away from this auctioneer!!!
TireyHouston, TX
Feb 27, 2021
Paint arrived in great condition
I was extremely happy with my purchase, and was impressed with the protective packaging.
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
GrahameAstoria, NY
Feb 27, 2021
Excellent experience
Thank you so much
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
RonaldCombined Locks, WI
Feb 27, 2021
Quick responses, if asked
Quality listings and good responses...
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
Rebecca Cambridge, GB
Feb 27, 2021
Enjoy the auctions
It’s fun to see an item that you want and bid online knowing that it’s safe and secure. Plus, the auction items are amazing! Thank you
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
StevenHonolulu, HI
Feb 13, 2021
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
WilliamChippewa Falls, WI
Feb 03, 2021
Perseus and Medusa Bronze
An amazing purchase! I’m blown away at the item and the price. My only advice would be to find out cost of shipping and handling of item up front. I was surprised at the price vs the amount of time it took to receive item. I paid around $900 for a 175 pound item which I was ok with (that included insurance) the surprise was a month to go from FL to WI. Just know that the shipping company may have your item sit in a warehouse for weeks until they have other items to deliver in your area even at $900. Other than that. It was a great experience and the shipping company recommended was very good at packaging and very professional.
Estate Collection AuctioneerFeb 02, 2023
Responsible buyer. Payment on time. Thank you so much
MarcPittsburgh, PA
Jan 30, 2021
Never received confirmation of "limited provenance" claim.
After receiving the item, I wrote the auction company to explain the limited provenance claim on the description, and never heard back.
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