Bidder Reviews for Riverside Galleries (162)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Easy Payments
Seamless Shipping
1-50 of 162 Reviews
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Highest Rated
HollySan Antonio, TX
May 28, 2024
Quick Shipping!
Communicated well with extremely fast shipping! Will be on the lookout for other auctions from Riverside Galleries.
KarenLincolnville, ME
May 28, 2024
andrewToronto, CA
May 07, 2024
KellySummerland, CA
Apr 18, 2024
Fraudulent Misrepresentation
Riverside Gallery misrepresents the items they sell as they manufacture multiple similar inferior items and then use an old appraisal of a higher quality item to market the piece for sale. I have seen the exact same necklace and appraisal that I purchased on your site at least 6 times since I purchased mine just over a month ago. And there are several other pieces that are marketed and sold in the same manner. When I received my ruby necklace it was obviously and significantly different than represented. I immediately took it to a certified gemologist to have it appraised and the resulting value was 28 % of the value Riverside represented. Discrepancies from what was represented included smaller stone sizes, use of composite stones, low grade commercial rubies and significantly less carats than represented. When I initially contacted a representative with Riverside, he offered to refund my purchase price if I shipped it back to him or he would offer a small refund and I could keep the piece. I feel it’s more important to expose this firm’s practices to future potential victims and save them the same frustration I have experienced. I will also be reporting this transaction to the authorities.
Riverside GalleriesApr 18, 2024
After acknowledging that we shipped the incorrect necklace (7mm by 5mm rubies not 8mm by 6mm as described) to this bidder we offered a full refund. Alternatively we offered a $1, 000 refund if he wanted to keep the necklace. This bidder wanted to keep the necklace and also receive a full refund. Our original offer still stands. Sorry for the confusion.
Leigh AnneWilmington, NC
Apr 05, 2024
Quality items with fast shipping
This auction house provided items as listed with certifications for how product items were described-brand new-and came in lovely velvet boxes. I received the items about 2 days after purchase. I would shop with this auction house again.
RobertMadison, WI
Mar 29, 2024
SusanDallas, TX
Feb 22, 2024
SusanDallas, TX
Feb 17, 2024
SusanDallas, TX
Feb 17, 2024
KatherineFloral Park, NY
Feb 15, 2024
JohnTulsa, OK
Feb 12, 2024
Good Experience
This was my first experience with Riverside. The item was exactly as described and was shipped to me very quickly. Will definitely bid in their auctions again.
DanaRockport, ME
Feb 08, 2024
Beware of Auction Pricing Certificate
I bid on an item based upon the "certificate of authenticity" which stated the item was value at $41K. I won the item and made payment. When I received the item in the mail the "Certificate of Authenticity" had been change to $23K. I emailed both the Auction House which states they are not responsible for anything.... and I contacted Riverside Galleries for an explanation and they have failed to respond. I will now in the process of contesting the charge on my credit card. BE AWARE and check your Certificate. Thank goodness I printed the information of the value the day of the auction and the value that I received.
Riverside GalleriesFeb 08, 2024
While looking into this bidders issue we received this unrealistic review. We have sent a return shipping label to this bidder and will issue a full refund upon receipt of the merchandise.
GabeHobe Sound, FL
Feb 04, 2024
6 stars all way around.
the easiest, most pleasant transaction I ever have with an auctioneer, thanks a lot for making this easy. thumbs up.
SusanDallas, TX
Jan 25, 2024
Jan 12, 2024
EdmundScottsdale, AZ
Jan 10, 2024
TinaWinston Salem, NC
Jan 09, 2024
TinaWinston Salem, NC
Jan 09, 2024
Sapphire ring
Very pretty but should have put size and it was missing a prong. Getting it sized and prong fixed. Not a problem.
SusanDallas, TX
Dec 12, 2023
MichelleBerlin, DE
Dec 04, 2023
BillNewtown Square, PA
Nov 19, 2023
Nice jewelry at fair prices.
I’ll check out their auctions again. Excellent customer service. Prompt delivery.
Mary HannaStaten Island, NY
Nov 11, 2023
Beautiful Selection and Great Quality of Auction Items
Items as described and pictured on the site and smooth transaction and speedy shipping and delivery. I would highly recommend and I have done several transactions with this seller.
SheryllSan Rafael, CA
Nov 01, 2023
Beautiful ring and bracelet
The ring I received is even more brilliant than it looked in the picture! Love my ring and bracelet! Always a pleasure to buy from riverside!!
AnnetteBaytown, TX
Oct 28, 2023
AnnetteBaytown, TX
Oct 26, 2023
SheryllSan Rafael, CA
Oct 04, 2023
SheryllSan Rafael, CA
Sep 27, 2023
Beautiful ring
The ring I received is even more stunning than the picture! The aquamarine and diamonds are beautiful!
Roy HCotulla, TX
Sep 06, 2023
AlexaEaston, MD
Sep 03, 2023
SheryllSan Rafael, CA
Aug 28, 2023
Diamond ring
The ring wasn’t what I expected so I contacted the merchant and they resolved the matter quickly without any questions asked. They have always been very truthful, Helpful and quick to ship out the merchandise!
SeanKansas City, MO
Aug 21, 2023
Awesome Place to Bid!!
The item I won from this auction house was exactly as pictured and the item was shipped in a timely manner. I will definitely buy again from this auction house.
DianeRoswell, GA
Aug 19, 2023
Roy HCotulla, TX
Aug 13, 2023
DaphneCabin John, MD
Jul 08, 2023
MelissaSalt Lake City, UT
Jun 23, 2023
Great quality and arrived quickly
The Ring is better looking than what you see in a picture. Will be coming back for items.
BobbyBelle Isle, FL
May 31, 2023
RoseBaltimore, MD
May 27, 2023
The sizing was not correct
I purchased a ring that was said to be a size 6 … in reality it was a 5.5 … having it resized was not what I budgeted for! Disappointing, but otherwise the product was as expected
TapanMontville, NJ
May 11, 2023
Very sarcastic messages from auction house. Shipping cost is high.
They charge very high shipping cost. People are not friendly, I would not bid any item from this auctioneer.
Riverside GalleriesMay 12, 2023
Very sorry if someone was rude or sarcastic towards you. We certainly do not condone such behavior.
ThomasSedona, AZ
May 10, 2023
TOP rated auction house-rightly so!
Both the quality of the items and the entire shipping process are absolutely professional. Curtis and his team ensure a reliable and very transparent purchase process.
ThomasSedona, AZ
May 10, 2023
TOP rated auction house-rightly so!
Both the quality of the items and the entire shipping process are absolutely professional. Curtis and his team ensure a reliable and very transparent purchase process.
ThomasSedona, AZ
Apr 02, 2023
Very professional & friendly Contact
We were informed at all times about the next steps in the process. Fast response to inquiries. The items correspond to the descriptions at the time of the auction and better. We are happy to buy again.
ThomasSedona, AZ
Apr 02, 2023
Very professional & friendly Contact
We were informed at all times about the next steps in the process. Fast response to inquiries. The items correspond to the descriptions at the time of the auction and better. We are happy to buy again.
YangArcadia, CA
Mar 30, 2023
Beautiful jewelry, fast delivery, outstanding customer service! Thank you!
Super confident dealing with Riverside Galleries. I'll certainly be back!
CassieRichmond, TX
Mar 27, 2023
Fire Opal is great quality
This stone is breath taking and a one of a kind. I will be watching for earrings, a pendant or bracelet. Thank you Riverside for carrying such an unusual stone and ALWAYS presenting quality items for auction. Keep up the great work! I really enjoy bidding on this website and I am NEVER disappointed with the quality of their products.
RazeekaNew York, NY
Mar 17, 2023
ITEM IS FAKE
Decided to take my item to the jeweler to see if it was real was so disappointed when he said it was glass fill and not really and the most it value was $200 dollar more than what i paid and more than what your company said it was value this IS A SCAM
Riverside GalleriesMar 17, 2023
Hi, Please see the description: 14K White Gold 23.38ct Sapphire and 0.68ct Diamond Bracelet ****** Metal: 14K White Gold/Total Item Weight: 17.5 Grams/Country Made: United States//Main Stone: Sapphire/Color: Blue/Carat Total Weight: 23.38/Treatment: Diffused/Cut: Very Good//Secondary Stone: Diamond/Carat Total Weight: 0.68/Treatment: None/Color Grade: H-I/Clarity: SI1-SI2/Cut: Round Brilliant/The sapphires are clearly identified as "diffused". Please read the descriptions of items before bidding. Thank you
RolandOrchard Lake, MI
Feb 16, 2023
Not a unique item
After I bought this I noticed they were selling the same item in a later auction. Although they never said it was unique I was still surprised when I saw another being sold. Same picture even. Usually I expect auction items of jewelry to be one of a kind pieces. My bad. Still happy with the piece, but less so now that I see it is just one of many. Also the photo was slightly misleading as it looks like it is a jade circle with a jade interior. In reality the interior is just a hole.
Mercedes Springfield, NJ
Feb 14, 2023
MarkCrestview, FL
Dec 28, 2022
Riverside Galleries
Product as described and included certification documentation. Professional and prompt transaction. Highly recommend them if they have that which you seek.
Cleo
Dec 17, 2022
Climbing Chandeliers
I recevied my new divine diamonds & white gold sparkling chandeliers. I feel great wearing them! I am currently wearing them & they are divine. Would highly recommend PAPPS. Great staff & a joy to receive my beauties! Thank you. Cleo
JeffreySnowmass, CO
Dec 05, 2022
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