Bidder Reviews for Terri Peters (78)
4.3 out of 5.0 Stars
1-50 of 78 Reviews
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Highest Rated
AhmadBrentwood, CA
Jun 06, 2024
JeannePhiladelphia, PA
May 06, 2024
Terri PetersMay 07, 2024
Thanks you so very much for leaving us a "5" star review... appreciate you taking the time to tell others about your experience dealing with Terri Peters & Associates. Hope to see you back at another sale soon! Terri Peters & Associates
Helen RMillbrook, NY
May 04, 2024
Terri PetersMay 05, 2024
Thank you Helen for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Hoping you can join us for our next auction! Terri Peters & Associates
PerryChicago, IL
May 04, 2024
Has Not Sent My Items
I would be very careful with this auction house. I have purchased over 100 items on Live Auctioneers and I have never experienced anything like this. I won two items in an auction and paid my bill within 24 hours of notification. It was over $500. The payment was accepted. I called 2 days later to confirm delivery to my office address and Terri (the owner) told me she was working on an issue and that she would be back to me the next day. That was over two weeks and 3 follow up emails from me. No response. So to sum up, won the bid, paid for the items, contact (initiated by me) and 3 follow-up emails to check on the status. No response. I smell fraud. I have not received a refund. Unfortunately, one of the items was a gift for my wife and I will likely miss out giving her the item the date of the event. Totally unacceptable.
Terri PetersMay 15, 2024
This customer won two items at auction, however, one of the items was clerked to two people in error. We run on multiple platforms and on auction day each bidding platform is clerked by a different person. There is always a risk of human error. These errors, which historically are very few in number, need to be and are researched to confirm the proper and highest bidder, sometimes this takes a week or two. After researching the situation, Mr. Perry was in fact the winner of the two items. He was contacted and received his items in a timely manner once the situation was resolved. We went out of our way, outside of business hours, to make sure he received his items in time for Mother's Day, which he requested. We processed over 550 lots after auction and sometimes there is a delay... but we follow up on all inquiries. We answer every email we receive and encourage people to contact us by phone and leave a message as we return all phone calls within 24 hours. We strive for customer satisfaction!
JudyPulaski, NY
May 04, 2024
Terri PetersMay 05, 2024
Thank you Judy for leaving us a '5' star rating... Very appreciative for taking the time to leave a review! Hope to see you at our next auction! Terri Peters & Associates
StevenPalmyra, PA
May 02, 2024
Terri PetersMay 05, 2024
Steven, Thank you for leaving us a '5' star rating... much appreciate you taking the time to leave a review! Hope you can join us for our next auction! Terri Peters & Associates
SKYSGN P0122Portland, OR
Mar 14, 2024
Excellent, wonderful service, thank you very much
Excellent, wonderful service, thank you very much
Terri PetersMar 15, 2024
Thank you Mark for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Terri Peters & Associates
JohnHamburg, NY
Sep 10, 2023
Terri PetersSep 11, 2023
John Would love a call to let us know how we fell short of a "5" star review. We can be reached at 315.447.1656. Terri Peters & Associates
DannySpotsylvania, VA
Sep 09, 2023
VERY GOOD
SOLID PROCESS OVERALL
Terri PetersSep 11, 2023
Danny Thank you for taking the time to give us a '5' star rating! Greatly Appreciate! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
MarkWaterford, CT
Sep 09, 2023
Terri PetersSep 11, 2023
Thank you Mark for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Terri Peters & Associates
MartinTrois-rivières, CA
Sep 09, 2023
Terri PetersSep 11, 2023
Thank you Martin for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Hoping you can join us for our next auction! Terri Peters & Associates
RamonNew York, NY
Sep 09, 2023
Terri PetersSep 11, 2023
Ramon Thank you for taking the time to give us a '5' star rating! Greatly Appreciate! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
DonMontgomery, TX
Sep 09, 2023
Terri PetersSep 11, 2023
Thank you Don for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Terri Peters & Associates
Avery & TeamAlexandria, VA
Sep 05, 2023
Terri PetersSep 11, 2023
Thank you Averty for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Hoping you can join us for our next auction! Terri Peters & Associates
ChunlinTemple City, CA
Sep 01, 2023
Perfect!
Perfect!
Terri PetersSep 11, 2023
Chunlin Thank you for taking the time to give us a '5' star rating! Greatly Appreciate! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
Michelle Rivesville, WV
Mar 24, 2023
Terri PetersSep 11, 2023
Michelle Thank you for taking the time to give us a '5' star rating! Greatly Appreciate! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
FrancescoPolanco Ii Sección, MX
Nov 17, 2022
happy customer!
Always a pleasure to deal with you
Terri Peters & Associates Auction and Estate MarketingFeb 07, 2023
Thank you for the "5 star" review... always appreciated! Hope you can join us for the next auction now thru Sat. Feb 11th!
MarkCave Creek, AZ
Nov 10, 2022
Terri Peters & Associates Auction and Estate MarketingFeb 07, 2023
Thank you for taking time to give us a "5 star" review... much appreciated! Hope you can join us for the next auction now thru Sat. Feb 11th!
DebraWest Townshend, VT
Nov 05, 2022
Great company
Great communication. They explained the shipping process thoroughly. It was my first auction so I called with questions after winning my bid. The items arrived safely and very well packed. They were exactly as described. Very satisfied.
Terri Peters & Associates Auction and Estate MarketingNov 07, 2022
Debra Thanks you so very much for leaving us a "5" star review... appreciate you taking the time to tell others about your experience dealing with Terri Peters & Associates. Hope to see you back at another sale soon! Terri Peters & Associates
JonathanSutton, VT
Nov 01, 2022
Perfect transaction
Excellent!!! Could not have gone any better.
Terri Peters & Associates Auction and Estate MarketingNov 07, 2022
Jonathan Thank you for taking the time to give us a '5' star rating! Greatly Appreciate! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
GUANGJIEOakville, CA
May 28, 2022
Terri Peters & Associates Auction and Estate MarketingNov 07, 2022
Thank you for taking the time to give us a '5' star rating! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
LeslieCarrollton, TX
May 21, 2022
Terri Peters & Associates Auction and Estate MarketingMay 21, 2022
Thank you Leslie for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Hoping you can join us for our next auction! Terri Peters & Associates
DonWirtz, VA
May 21, 2022
Well done
Excellent auction house
Terri Peters & Associates Auction and Estate MarketingMay 21, 2022
Thanks you so very much for leaving us a "5" star review... appreciate you taking the time to tell others about your experience dealing with Terri Peters & Associates. Hope to see you back at another sale soon! Terri Peters & Associates
MaryModesto, CA
Dec 07, 2021
The items were great!
Excellent communication and customer service.
Terri Peters & Associates Auction and Estate MarketingDec 08, 2021
Thanks you so very much for leaving us a "5" star review... appreciate you taking the time to tell others about your experience dealing with Terri Peters & Associates. Hope to see you back at another sale soon! Terri Peters & Associates
KStockbridge, MA
Dec 05, 2021
Terri Peters & Associates Auction and Estate MarketingDec 05, 2021
Thank you Keith for leaving us a '5' star rating... so appreciative of you for taking the time to leave a review! Happy Holidays, Terri Peters & Associates
SusiePlacentia, CA
Dec 04, 2021
Happy customer here
This was my first experience with auction house and I am pleased.. I will be a returning customer... Accurately described lots/great with communication before and after auction.... shipping was very fair in price... I am happy with purchase and shipping... I will be bidding in the future..... Thanks... Susie
Terri Peters & Associates Auction and Estate MarketingDec 05, 2021
So appreciate you taking time to give us a '5' star review! Always love it when we have happy customers that tell others! Happy Holidays, Terri Peters & Associates
MicheleBlairsville, GA
Dec 04, 2021
Unhappy shipping experience … $22 to ship two stamps from some UPS store as this seller does not ship.
This vendor doesn’t ship to you … turned over to some UPS store, inflated price to ship and took 10 days to ship.
Terri Peters & Associates Auction and Estate MarketingDec 04, 2021
We do not ship in house, but we do work for customer satisfaction. Wish you gave us a call directly if you were unhappy... instead of just leaving a less than stellar review. Terri Peters & Associates
LeroyAnnville, PA
Dec 04, 2021
Terri Peters & Associates Auction and Estate MarketingDec 04, 2021
Thank you for taking the time to give us a '5' star rating! Hope to see you participate in our next upcoming auction! Terri Peters & Associates
RaymondFt Myers, FL
Dec 04, 2021
Terri Peters & Associates Auction and Estate MarketingDec 04, 2021
Thank you for taking a moment out of your day to give us a '5' star rating! Much appreciated!
VincentPittsburgh, PA
Dec 04, 2021
Terri Peters & Associates Auction and Estate MarketingDec 04, 2021
Thanks for the '5' star rating... and thanks for participating in our auction! Terri Peters & Associates
DennisFletcher, NC
Dec 01, 2021
good service
should have noted hydraulic cylinder was missing, not show in photos
Terri Peters & Associates Auction and Estate MarketingDec 02, 2021
Apologies, didn't realize it was missing, otherwise would have been noted or photographed. Thank you for the review!
JeffPutnam, CT
Nov 24, 2021
Great people
Would do business with them again.
Terri Peters & Associates Auction and Estate MarketingDec 02, 2021
Thank you for the nice review... greatly appreciative for you taking the time out of your day to write a positive review for us! Terri Peters & Associates
AndreaBandera, TX
Aug 28, 2021
JohnWickenburg, AZ
Aug 10, 2021
Smooth sailing but the ship sank
Everything went well until the UPS store. They were over charging as usual. (I have experienced this with ALL of the 7-9 UPS stores I've used in the last 6 months) I worked with the owner and got the ship/pack dropped down 45 % from their quote. When I received my invoice, they had added 10 % to the agreed price. I realize that these stores need to make a profit but I feel abused. More and more, I find that great auctions like this one are just not worth it.
JeannePhiladelphia, PA
Aug 07, 2021
RobProspect Heights, IL
Jul 27, 2021
Fast and safe shipping
I was surprised that my item showed up so fast. Really simple to deal with regarding pay & ship. Item as described as well. A +
CraigSaint Louis, MO
Jul 07, 2021
Blowing me off
I won a clock for these folks. In the listing pictures it is seen with the weights. When I recieved the clock there were no wieghts. Neither Terri Peters & Associates Auction and Estate Marketing or the shipper can locate the weights. Terri Peters & Associates Auction and Estate Marketing response in the end was "You can pick up weights on-line for $xx" then "Oh, they'll show up eventually." I was not willing to spend another $150 to return the clock that cost me $60 plus buyers premiums. IMHO this is not good or acceptable business practices. Just my $00.02.
randyArlington, TX
Jun 19, 2021
Michelle Rivesville, WV
Jun 12, 2021
AriLos Angeles, CA
Apr 10, 2021
STEAR CLEAR Especially on Large Lots of Anything
The several large lots of postcards I bought from Terri Peters were deceptively advertised-namely, the subset of cards shown in photos were "cherry picked" to depict the best of what was otherwise a very poor selection. TAKE NOTE of their poor feedback... very few auction houses on this site have such poor reviews. They claim they do an adequate job depicting and describing items but the reviews clearly indicate otherwise. Other online auctioneers don't seem to have any trouble in this area. Show your chosen profession more respect and operate with honor and not greed and your online reputation may slowly improve. In the meantime I would recommend against doing any business with them.
Terri Peters & Associates Auction and Estate MarketingApr 10, 2021
We would never try and misrepresent any item. We take many more pictures than most auction houses and offer virtual previews as well as in person by appointment previews.
JeffOley, PA
Apr 05, 2021
JeannePhiladelphia, PA
Apr 03, 2021
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
Thank you much for the 5 Star review! Much Appreciated!
CarolSelma, AL
Apr 03, 2021
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
Thank you for the 5 star rating and thank you for participating in our auctions! Hope you'll join us for the next one! Best, Terri Peters & Associates
MarkEvergreen, CO
Apr 03, 2021
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
We strive and believe in customer satisfaction. Puzzled by the fact that you left a 1 star rating after purchasing one item at our last auction and we heard nothing from you prior about any bad experience. If you were unhappy with something, I would hope you would have contacted us first and given us an opportunity to correct a situation as opposed to leaving us a 1 rating and hurting our overall score. Not Nice!
JamesMarana, AZ
Nov 09, 2020
Misrepresentation
Big representation. No apologies an no offer to refund. Be real leary of this auction company.
Terri Peters & Associates Auction and Estate MarketingNov 11, 2020
I'm sorry you were disappointed in your purchase. We strive to be as accurate as possible in our descriptions. We post more pictures than most houses, since "a picture is worth a thousand words!". We also encourage bidders to call for additional pictures or information, make an in person appointment to preview, or make a virtual appointment for those out of town or prefer during Covid times! In no way, would we ever try to misrepresent any objects that we sell. We try to present every lot to the best of our knowledge and provide so many more pictures so you can make your own assessment.
JeffreyNew York, NY
Nov 08, 2020
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
Thank you for your 5 star rating! Much appreciated. Hope to see you participate in our next auction soon!
KileyDurham, NY
Nov 07, 2020
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
Feb 17, 2020 Thank you for the 5 Star review! We strive to exceed expectations! Thank you for your interest in our auctions! Much Appreciated!
StevenRoxbury, CT
Nov 07, 2020
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
Thank you for your 5 star rating! Much appreciated. Hope to see you participate in our next auction soon!
Dianne CPittsford, NY
Nov 07, 2020
Excellent experience. I will definitely bid with Terri Peters & Associates Auction again.
Excellent experience. I will definitely bid with Terri Peters & Associates Auction again.
DennisLomita, CA
Nov 07, 2020
Terri Peters & Associates Auction and Estate MarketingApr 04, 2021
Feb 17, 2020 Thank you for the 5 Star review! We strive to exceed expectations! Thank you for your interest in our auctions! Much Appreciated!
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