Bidder Reviews for Ellenberger Brothers, Inc. (22)
4.3 out of 5.0 Stars
1-22 of 22 Reviews
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Highest Rated
InaKillingworth, CT
Jan 26, 2020
SteveLambertville, NJ
Jan 23, 2020
RusselFishers, IN
Jan 22, 2020
BRIANWoodbridge, CA
Jan 22, 2020
AnnNorman, OK
Jan 22, 2020
MariaPompano Beach, FL
Jan 22, 2020
GregCarlisle, OH
Nov 08, 2019
WarrenMorrilton, AR
Aug 16, 2019
Anonymous
Jul 11, 2018
They need to have more pictures and more detailed information about their items.
Anonymous
Jul 10, 2018
Anonymous
Sep 06, 2017
Anonymous
Sep 28, 2016
I just received my order from this Auction House. I purchased multiple lots. The packaging was excellent and I was very pleased with their communication and shipping. However, I am not satisfied in particular with the representations of three of the lots purchased. Two of them were boxed train sets, which when I opened them, are missing quite a few components. I understand things are purchased "As Is", however, simply by opening the box, the auction house could have: 1. Shown a picture of what was missing 2. Described that the set was not complete. The other item was a train which had a coupler broken and attached with tape. The photos were from every angle EXCEPT the one that would have shown the broken coupler. Again, this could have also been in the description.
Anonymous
Sep 28, 2016
Additional shipping charge were a surprise.
Anonymous
Jul 25, 2016
Anonymous
May 09, 2016
JESSICA SHOULD GET A BIG RAISE. SHE WAS HELPFUL BEYOND THE CALL OF DUTY.
Anonymous
May 04, 2016
thought shipping and handling were a rip off
Anonymous
May 03, 2016
thanks for everything.
Anonymous
May 03, 2016
More pictures would have been nice
Anonymous
May 03, 2016
More pictures would have been nice
Anonymous
May 02, 2016
One of the five lots that I won was not represented well in photo or item description.
Anonymous
May 02, 2016
Anonymous
May 02, 2016
The Link for Payment didn't work. I called, talked with Part-Time help. Left a message, as she couldn't take a payment. They didn't call back. Called again, woman was not familar with American Express & got my account frozen. Paid with Mastercard. Then a week later they call back telling me to have my credit card ready to pay for shipping. The cheapest shipping was $4.00 & some change. I agreed to that. Then they charged $4.00 for a box. Would have been about as well off with Priority Mail. It was a total disjointed disaster. I will never bid again on anything they try to sell. They never had any answers about how anything got screwed up.
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