Bidder Reviews for Lopodunum Schmuckauktion UG (17)
4.2 out of 5.0 Stars
1-17 of 17 Reviews
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PASCALSaint-denis, FR
Dec 26, 2022
DamienPähl, DE
Dec 17, 2022
Invoicing takes ages
Invoice received around two weeks after the auction ended. Seems to be a common complaint with this auctioneer. Everything ran smoothly thereafter. If you’re buying something for someone’s birthday for example, make sure to plan in a couple of weeks extra ….
KayneSan Francisco, CA
Jan 04, 2022
Smooth transaction, great item
I purchased a piece of jewelry, which arrived looking just as I expected. Invoicing took a few days, but delivery was pretty fast. I emailed a question and it was answered positively within a day. I wouldn't hesitate to bid with them again.
Lopodunum Schmuckauktion UGJan 13, 2022
We thank you for this positive comment. We are of course happy when everything works smoothly and quickly. Since we are a very small team, there may be delays at peak times after the auction. In this case we ask for your understanding
DmitriRheinfelden, CH
Oct 15, 2021
SharonDanvers, MA
Mar 01, 2021
SharonDanvers, MA
Jul 23, 2020
Nice item, but challenging communication and shipping
While I like the ring I finally received, I found it challenging to work with this auction house. I was expecting a wait. For my invoice, but once I paid I didn’t hear back until I had messaged them twice on Live Auctioneers and once on their own site. Then shipping was delayed because they 1. Addressed a package to my PO Box with FedEx and I had to tell them to change the address or use a different carrier and B. The package was picked up by DHL by mistake and I had to wait until it was returned for it to be reshipped. Three times I asked for shipping to be expedited because of their delays and they ignored it and still have not responded to that. I’m sorry... when I mistake is made, it would have been good service to not send it by economy! They were polite, but it was a frustrating experience.
BarbaraNew York, NY
Jul 22, 2020
Lopodunum Schmuckauktion UGJul 22, 2020
Thank you very much. Hope we see you next auction at 27. November 2020
zhouDalian, CN
Feb 22, 2020
Lopodunum Schmuckauktion UGFeb 25, 2020
Thank you very much!
JessicaFranklin, TN
Dec 28, 2019
VERY SLOW to invoice
Took about 3 weeks to receive an invoice and charged additional fees to process payments however I chose to pay. Once they shipped however, items did arrive quickly.
Petr KyselaPraha 1, CZ
Dec 27, 2019
MikhailSanremo, IT
Jun 03, 2019
zhouDalian, CN
Apr 19, 2019
SandraBronx, NY
Dec 30, 2018
Anonymous
May 03, 2018
could you please mark my item as paid? It looks like something is wrong it is maked as unpaid was very nice experience with auction house thank you
Anonymous
Dec 19, 2017
Very slow to issue the invoice, several days after liveauctioneers told me I had won. I even chased by email. Do not like PayPal surcharge. No acknowledgement that payment was received. No confirmation that they have shipped, no tracking number. I have still not received the item.
Anonymous
Jun 28, 2016
Need to show the watch from all angles. Need to describe the physical condition and working condition. Need the watch reference number to look up the model
Anonymous
Dec 21, 2015
Item has not shipped & no tracking info to date
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