Bidder Reviews for M&M Auctions (37)
4.3 out of 5.0 Stars
1-37 of 37 Reviews
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VolkerOsterholz-scharmbeck, DE
May 16, 2024
BrianNehalem, OR
May 11, 2024
VladimirAbbotsford, AU
Dec 25, 2023
Great Toy Auctions.
One of my favourite Auction Houses. I collect old diecast toys and always find something interesting in an M & M auction. A good reliable auctioneer. Bid with confidence.
GregorioTres Cantos, ES
Dec 22, 2023
ConnieYucaipa, CA
Aug 01, 2023
Great Customer Service
If I could give 10 stars I would. Great customer service. Better shipping rates then I can get in the states! I will be back for more! Exceptional
ErinBeaverton, OR
Jul 19, 2023
No communication
Auction was on June 24th, I paid promptly more my items including shipping and my package arrived on July 14th straight from the postmans hand with a large gapping hole in the box. The box looked like it had been shipped several times prior to having my won items shipped in it. I immediately took photos of the boxes condition before opening and inspecting items. 80 % of the contents were missing. I emailed photos and info to the auction house email on 7/14 asking for assistance with the missing contents. No response. Emailed them again with dissatisfaction in no response. It's now the 19th and I have yet to hear from the auction at all. In total, I have lost over $500 in just won items not including hammer charges and shipping. All I wanted was the courtesy of a response with assistance on how to put in a claim through the courier the auction house used for shipping. I will no longer purchase through M & M Auctions.
M&M AuctionsAug 27, 2023
Unfortunately, this bidder's email initially was lost within our junk mail however the issue was resolved to the bidder's satisfaction once contact was made. We advise if no contact is made within 1-2 days, please give the office a call or you can whatsapp us.
FrancescoPolanco Ii Sección, MX
Feb 27, 2023
TimothyGreer, SC
May 15, 2022
MiechelMechelen, NL
Nov 06, 2021
TimothyGreer, SC
Jul 12, 2021
SteveDes Moines, IA
Jun 20, 2021
teunisFort Macleod, CA
Jun 12, 2021
JohnCulburra Beach, AU
May 28, 2021
AurelioMilano, IT
Apr 16, 2021
MichaelTacoma, WA
Apr 14, 2021
Bid and purchase with confidence!
Items as described; bidding process was convenient and easy to follow; great communication after the auction; payment process was easy and international shipping was priced reasonable and delivery was fast. A very good experience!
Jean MarcHudson Heights, CA
Apr 10, 2021
DeanWaverly, TN
Apr 10, 2021
They work with buyers in an honorable fashion
Payment and transaction was very easy. I was concerned about the item and description of photos upon receipt. M & M Auctions took immediate action and worked with me on a good solution. I am very impressed they care about their customers and good service.
Jan 20, 2021
RobertNewport Beach, CA
Jan 15, 2021
Excellent service
I had ease when the auction was live and I had no problem bidding on the item. I also were able to chat with them about payment and shipping without any difficulty. And finally the packaging was well done. I would bid on them again.
AnthonySeaside Heights, NJ
Jan 08, 2021
GREAT PEOPLE TO DEAL WITH
EXCELLENT AUCTION HOUSE-VERY FAST DELIVERY TO THE UNITED STATES. WOULD BUY FROM AGAIN!!
PaulKing's Lynn, GB
Jan 02, 2021
Very Reliable Auction House
Very Reliable Auction House, provide accurate descriptions of lots, opportunity for on-line bidding and the chance to purchase rare vintage toys, etc. Also provide in-house shipping at reasonable cost.
MariaVisalia, CA
Nov 24, 2020
Jo AnnBronx, NY
Nov 21, 2020
BruceBlaine, WA
Nov 21, 2020
Consistent & Reliable Service
With M & M, you can expect the same consisrent service whether it be the description and quality of the items being auctioned to the reliable communication with the family staff.
M&M AuctionsJan 08, 2021
Thank you again for your business. We hope to deal with you again soon. Please do not hesitate to contact us at any time.
johnLeominster, MA
Oct 20, 2020
nicely Packaged
very concerned with byers services a pleasure to do transactions with
M&M AuctionsOct 21, 2020
Thank you for your business. We hope to deal with you again soon. Please do not hesitate to contact us at any time.
BruceBlaine, WA
Oct 18, 2020
Friendly, Accurate and Quick
This was my first time dealing with M & M Auctions and consodering that I am from Canada, I was a little hesitant to bid. However, the auction house and family staff were excellent and very responsive to my special request. I will deal with them again without any hedistation.
M&M AuctionsOct 19, 2020
Thank you for your business. We hope to deal with you again soon. Please do not hesitate to contact us at any time.
johnLeominster, MA
Oct 17, 2020
M&M AuctionsOct 19, 2020
Thank you for your business. We hope to deal with you again soon. Please do not hesitate to contact us at any time.
EricMontgermont, FR
Apr 04, 2020
very poor packaging, they played football with the parcel = item damaged!
scandalous package and shipping, item broken, moist cardboard box with numerous dents
M&M AuctionsApr 05, 2020
We're sorry to see you have received the package in unsatisfactory condition. It is very rare that items arrive broken. We are always happy to help however you have not contacted us to let us know in order for us to investigate. Please email us with pictures of the package and broken items. All parcels are packed to a high standard but we are not responsible for shipping company's once the item leaves us unfortunately. We can only also investigate claims if they are sent to us via email.
RamonJamaica Plain, MA
Mar 17, 2020
Very slow reaponse.
Took a month and 2 emails to get an invoice. After paying the invoice, another 3 emails and 2 and a half months to get the items I bid on. Will not go to their site again.
M&M AuctionsMar 17, 2020
Good evening, we are sorry you felt it necessary to leave a 1 star review when we went above and beyond normal lines of practice to ensure you received your item (s). We are sorry it took so long but as you stated, we do not accept USD but processed this for you anyway at our own significant cost. It is always our intention to ensure customers receive a 5/5 service and we'd rather you had spoken to us about your issues so we could have come to a solution to mitigate your poor experience as we are a fair reasonable small business working to the interests of all of our customers. If you wish to discuss further, please do not hesitate to email or call our office. Thank you.
LucBoulazac Isle Manoire, FR
Jan 13, 2020
M&M AuctionsApr 15, 2020
We're not sure why this was a two star review. Item was packed and shipped and delivered in a timely manner. No correspondence from buyer apart from asking for tracking update.
JohnnyHofstade, BE
Dec 26, 2019
VladimirAbbotsford, AU
Sep 07, 2019
SteveToronto, CA
Jul 07, 2019
M & M sold item in house even after i won online auction!
M & M auctions would not provide me payment options. I contacted them several times and they said they would send me an invoice which i never received. Finally after the 5th email they told me they sold the item in house at the auction as it was supposedly listed online by accident! Total scam. I won the item fairly and they refused to sell to me as i was the only bidder! Never dealing with these guys again!
EveFleetwood, PA
Jun 25, 2019
Fantastic inventory
Everything was great. I love my items. The Auction Company was fantastic. Prompt, courteous, and & efficient.
Anonymous
Jun 13, 2016
NO! PLEASE DO SHARE MY REVIEW WITH M & M AUCTIONS!!!! I WANT THEM TO READ THIS! I won 4 auctions with M & M on May 27. When I signed up to bid, I was instructed that there were certain rules that I needed to follow and likewise there were certain rules that M & M would follow. The rules instructed me that I would be contacted within 3 business days with info on how to proceed. It is now June 13. I have tried to contact M & M about 25 times to pay and get my items shipped to me. My emails were never annswered. I talked to Brian with Liveauctions in Dallas. He said the best he could do for me was to give me Andy Ebbage's email address with M & M. It came back to me as an invalid address. I couldn't believe that LiveAuction could put their name on this yet fail to help me get any resolution! This has been the biggest purchasing hoax I have ever encountered! So UNPROFESSIONAL! I honestly believe that M & M feels like they can resell the items I won for more money than I won them for so they are just ignoring me as they know I'm not going to fly to England to try and claim a few hundred dollars worth of stuff! M & M are scammers! Period! Please let as many people as possible read this review! Scammers should always be exposed! PLEASE MAKE SURE THAT THE PRESIDENT OF M & M AUCTIONS READS THIS REVIEW!!!! Stuart
Anonymous
Mar 21, 2016
They did not send me invoice for items won. They did not respond to any of my emails. I still don't have a way to get the items I won. They haven't asked for any payment.
Anonymous
Aug 25, 2015
The whole process was very easy and straight forward, and as I had never used such an online site before I was pleasantly surprised at the excellent service provided by live auctioneers and m & m models, thank you so much, will be using this site again in the future!!
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