Bidder Reviews for Leonard's Auction Service (42)
4.2 out of 5.0 Stars
1-42 of 42 Reviews
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AndrewSavannah, GA
Nov 27, 2022
DanHowell, MI
Jul 20, 2022
Simple and satisfying experience
Leonard's was very cooperative and friendly. Can't wait to see what else they auction.
TonyHudson, OH
Jul 20, 2022
CorneliaOak Park, MI
Jul 17, 2022
Very efficient and professional
I picked up my items from the house where the auction took place. All of my lots were grouped together for efficient pickup. Excellent service.
BradWinter Haven, FL
Jul 14, 2022
Jennifer Pownal, VT
Aug 12, 2021
MICHAELOcean, NJ
Jul 28, 2021
GloriaTexarkana, TX
Jul 18, 2021
Their selection of shippers was very poor.
The doll was placed in a box with very little wadded paper and only a small piece of used bubble wrap was around the doll loosely. The metal stand was left on the doll. One of the legs was broken on the doll. Obviously, Maki Shipping Service was not experienced in wrapping breakables or did not care what happened to the merchandise. I paid $1230 for the doll.
JudithVictoria Harbour, CA
Jun 21, 2021
Quick efficient transaction.
I usually avoid auction houses that do not have inhouse shipping as it always turns into an expensive frustrating mess. I was pleasantly surprised by the reasonable shipping and handling charges by Maki Auction & Shipping Services who Leonard's recommended to me. It was one of the most reasonable and efficient third party shippers I have ever dealt with. The descriptions and pictures were accurate and they take PayPal making it very easy for international buyers. All in all it was a very good experience and I would buy from them again.
EthelBlue Bell, PA
Jun 13, 2021
Item arrived broken.
Auction House did not care that item was broken and offered no help in resolving Would not even notify shipping Co. Items arrived in package that was crushed and flattened and them wrapped with tape to hold it together. Neither Leonards nor shipping company admitted any responsibility for the damage
LeroyAnnville, PA
Jun 13, 2021
IanHampton, CA
Jun 13, 2021
MichaelPort Chester, NY
Jun 07, 2021
A fantastic house to work with!
An absolute pleasure to work with, I look forward to their future auctions
MichaelTerre Haute, IN
Feb 23, 2021
*** FAIR WARNING-BE CAREFUL ***
I purchased 5 vintage battery operated toys. All were marked as working, "WORKS!!" to be more precise. 4 of the 5 do not work. I contacted Leonard's and they told me that all risk falls on the buyer. I said I understood that, but many of their other listings were not marked as "WORKS" which all five of my purchases were. One would then assume that these were tested and worked. They then blew me off and quit responding to my messages. A real classy operation. Nearly 300 auctions on Live Auctioneers and this is a first. Be careful and pay no attention to their descriptions. They are not accurate.
ValerieRenton, WA
Feb 13, 2021
Shipping
Third party shipping was ridiculous. I forfeited the items won due to shipping costs being five times what I paid for the dolls.
ReynoldMilan, MI
Jan 26, 2021
JulianRandolph, NJ
Jan 24, 2021
Disgruntled Auctionhouse Owner
This auctioneer dropped my items off to a shipper who grossly over charged me for shipping after taking over two weeks to call me for payment. When I called the auctionhouse upset with my concern the owner took my concern as anger and proceeded to tell me that he wouldn't help me. Obviously I was upset that the shipper the auctionhouse used was 1 late, and 2 more expensive than any other shipper I've used. When I asked them to talk to them on my behalf he told me know and also bad mouthed the shipper he chose by saying they are messing everyone's orders up. I would have had some sympathy for the man had he even TRIED to assist me at first. Please note he did make lame attempts at saying he would pick the lot up and drop it somewhere else, but only after I had already gone through an argument with him. All in all, if I ever see a Leonard's listing again I will not be participating purely based on the fact that working with the auctionhouse is a NIGHTMARE. I've NEVER had such a bad experience with customer service alone through liveauctioneers until now.
KallanderDallas, OR
Jan 23, 2021
KallanderDallas, OR
Jan 23, 2021
CynthiaIDA, MI
Jan 21, 2021
MikePlatteville, WI
Jan 21, 2021
ReynoldMilan, MI
Jan 21, 2021
CECENew Canaan, CT
Jan 21, 2021
RichardPortage, MI
Jan 21, 2021
MichaelSaint Clairsville, OH
Jan 18, 2021
RodgerCincinnati, OH
Jan 18, 2021
If daisy BB gun is working, more pictures
Received item promptly. Downfall is when You add premium, packaging and shipping cost it really affect your total investment
JohnCharlton, MA
Jan 18, 2021
DennisPickerington, OH
Jan 18, 2021
BobbyNew Harmony, IN
Jan 03, 2021
great people, great items, awesome communication!!
highly recommended auction house to deal with. the people there are great. had a slight glitch with the shipper and they helped me straighten it out ASAP. thanks to everyone there.
FrankToronto, CA
Dec 27, 2020
MikeJasper, TN
Dec 27, 2020
JamesKansas City, MO
Dec 27, 2020
KeithBartow, FL
Nov 16, 2020
andrewCollins, NY
Nov 15, 2020
DennisLewiston, ME
Nov 15, 2020
DexterWilliamsburg, VA
Oct 17, 2020
RussellBuckhannon, WV
Jun 15, 2020
RaymondOverton, TX
Jan 23, 2020
Anonymous
Jan 20, 2016
Anonymous
Jan 20, 2016
Anonymous
Jan 20, 2016
There was not much communication from the auction house. I had to email them twice about shipping after I sent the payment. Apparently they had a new shipper and a high number of online orders. The shipper was very nice and I got my item in a timely manner.
Anonymous
Jan 20, 2016
These are probably pretty good folks if you're going to the auction in person. If you buy online get ready to get ripped. I was charged $110.00 each for shipping on two lamps I bought. I asked them to send to Fedex or UPS but they have their own little shipper and it was either pay him or drive across three states to pick up my things. I will never use their service again.
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