Bidder Reviews for King's Auctions Inc (110)
4.3 out of 5.0 Stars
1-50 of 110 Reviews
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JosephSanta Fe, NM
May 27, 2024
Poor communication
These folks do not respond to post-purchase emails regarding shipping/location of items. Each of my two purchases were located in different cities and I never heard as to which shipper in which city I was to contact. Finally the shipper contacted me annoyed by my not getting in contact with them.
King's Auctions IncMay 27, 2024
Thank you, we appreciate all feedback. We send a very detailed email with instructions after every auction. Maybe it went to your spam. Either way, thank you, enjoy your items.
Ryan San Juan, PR
May 19, 2024
King's Auctions IncMay 19, 2024
Thank you, we sincerely appreciate your positive feedback.
ElizabethDania Beach, FL
May 16, 2024
The lot I won is an outstanding piece of Herend!!
The Koala bears figure was in perfect condition... am very pleased!
King's Auctions IncMay 16, 2024
Thank you, we sincerely appreciate your 5 star review..
JoeDuluth, MN
Mar 30, 2024
King's Auction is the BEST!
King's Auction is the best. I had a real good experience and recommend this vendor for some fabulous items.
King's Auctions IncMar 30, 2024
Thank you, we sincerely appreciate your feedback and review..
FarrinChatsworth, CA
Feb 24, 2024
King's Auctions IncFeb 24, 2024
Thank you for your review
AnnetteBaytown, TX
Feb 24, 2024
The pendent received was as described.
The pendent received was as described and was received in a timely manner.
King's Auctions IncFeb 24, 2024
Thank you, we appreciate your positive feedback.
SusanDallas, TX
Feb 17, 2024
King's Auctions IncFeb 17, 2024
Thank you for your 5 star review.
EvaEpping, AU
Jan 26, 2024
Disastrous Experience with King's Auction
I regret to inform that my experience with King's Auction has been nothing short of a nightmare. I successfully won an item on 10 Dec 2023, and was assured by King's Auction that once my item had cleared their process, they would deliver it to their local UPS and contact me to confirm its drop-off. From there, I was under the impression that I would coordinate directly with UPS for shipping instructions and payment. However, what followed was a frustrating saga of over a month filled with empty promises and lack of accountability. Despite my repeated attempts to reach out to UPS, they consistently informed me that they had not received my item from King's Auction. When I sought assistance from King's Auction for tracking and verification, they were unresponsive and unhelpful, failing to provide evidence of the supposed drop-off. The communication I did receive from King's Auction was unconstructive and dismissive. They dodged responsibility by repeatedly telling me to contact UPS and insisting that it was my duty to make shipping arrangements, as if the item had already been dropped off with UPS. Yet, UPS themselves told me they hadn't received any items from King's Auction for months. Trying to contact UPS became a daunting task due to their unavailability over the phone. And on the rare occasions when I did get through, they confirmed that they had no record of receiving my item. This has left me in an extremely helpless position, with no resolution in sight. King's Auction has been utterly unresponsive and has not provided any meaningful updates or assistance since I made the payment. Their lack of transparency and accountability has led to a terrible and incredibly stressful experience. I strongly advise against using their services, as they have shown a complete disregard for customer satisfaction and responsibility.
GOgden, UT
Jan 21, 2024
King's Auctions IncJan 21, 2024
Thank you, we appreciate your 5 star review.
GeorgeSan Diego, CA
Jan 05, 2024
Atrocious Shipping and Fees
So I had a multitude of issues with King's Auctions. When checking out they don't provide any options for shipping/pick up but one so youre kind of in the dark about even more fees. On top of that, I told them which location it would be shipping out they said they dropped it off but nope the Post Office had no record of it. I called and texted through their number and over the site no response for a few days. When I finally get a response they forward me to the manager who at this point is on vacation but and was told it was forgotten and would ship it after the holidays. When I reached out again they once again forward me to the manager, which I don't get how no one else is able to help with customers 'issues or drop it off at the post office? On top of that, they don't even package it I had to pay for shipping and the packaging. No apologies for the inconvenience no nothing. Item showed up in almost a ball of bubble wrap stuffed in a box and not as pristine as some of the pictures showed. So overall not a great experience and whatever you order or win just remember to add an extra 40 dollars on top of it. So I received my items after just about 4 weeks of waiting. I ain't bidding on another item through King's again better off bidding on Ebay than this mess.
King's Auctions IncJan 05, 2024
We do appreciate your patronage and feedback, even though it is negative. Kings Auctions strives to keep our hundreds of customers monthly pleased. The shipping policy is in our terms and conditions. We do not set shipping prices our do the packaging. Thank you
PeteLago Vista, TX
Dec 31, 2023
Excellent
Very professional
King's Auctions IncDec 31, 2023
Thank you, we sincerely appreciate your feedback.
LarryRedondo Beach, CA
Nov 25, 2023
AndreasFritzens, AT
Nov 13, 2023
King's Auctions IncNov 13, 2023
Thank you, we sincerely appreciate your 5 star review. Our team strives to provide the best experience possible. Thank you, again.
GeneOrange Park, FL
Nov 11, 2023
King's Auctions IncNov 13, 2023
It’s unfortunate you feel the need to leave a 1 star review. With selling many thousands of items our goal is to provide a 5 star experience.
DavidFredericksburg, VA
Nov 11, 2023
exactly what I saw, bid on and paid for 100 %
above covers it
King's Auctions IncNov 11, 2023
Thank you, we sincerely appreciate the positive feedback.
ChrisAlbuquerque, NM
Oct 08, 2023
Accurate description, quick shipment, easy transaction!
Easy and quick transaction. The dolls arrived quickly and in good shape. The communications were accurate and easy to follow.
King's Auctions IncOct 08, 2023
Thank you, for your kind review. We appreciate our buyers.
RobertOakley, CA
Oct 08, 2023
CHONG MINCarlsbad, CA
Oct 08, 2023
There is issue with shipping
First of all, I sent many questions. But, reply was very late. Also they sent item to not confirmed UPS store. Originally assigned UPS store never received and other UPS store received. It shipping rate and service rate is extreamly expensive. It is bit bigger item I know that normally it cost around 200-250 with ground shipment from east coast. They are in Las Vegas. I am in San Diego. They asked 500 for packing and service. Rate was very very high. Also shipping speed from Auction house to UPS store was very slow. It took more than 2 weeks needed. Item was nice but service cost was way high.
RoryBreinigsville, PA
Oct 07, 2023
JohnBend, OR
Sep 26, 2023
HalIndianapolis, IN
Aug 11, 2023
Fantastic experience, an auctioneer with scruples!
Post sale, they called me to discuss an item that THEY identified as possibly not being in as good condition as they felt the pictures showed. In all honesty, the pictures DID represent the item fine, but they ended up removing the item from my account. Honesty is a wonderful thing, trust these guys!
WilliamLa Habra Heights, CA
Jul 18, 2023
King's Auctions IncJul 18, 2023
Thank you
CharlesAustin, TX
May 18, 2023
King's Auctions IncMay 18, 2023
Thank you!
MicheleOlathe, KS
May 14, 2023
King’s Auction is Now my Preferred Auction House
The purchase was exactly as promised and delivered in a timely manner. Customer service wow’d me. You can have complete confidence in King’s Auction House.
King's Auctions IncMay 14, 2023
Thank you, I am thrilled you enjoy your beautiful Rolex. Join us anytime!! Kindly, CKing
MichelleBrooklyn, NY
May 01, 2023
PROFESSIONALS Service from A-Z!!
Professional Service from A-Z!! This was my first time as a buyer. Catherine and Michael answered all of my concerns and coordinated the shipping with white glove service. True professionals.
King's Auctions IncMay 01, 2023
Excellent. Thank you. Please enjoy your new Hermes bag.
JohnBend, OR
Apr 11, 2023
King's Auctions IncApr 11, 2023
Thank you, we sincerely appreciate your business and feedback..
GabrielCheyenne, WY
Apr 05, 2023
Great Seller
Exactly what was shown, Easy to work with,
King's Auctions IncApr 05, 2023
Thank you, we sincerely appreciate your review..
TodWashington, DC
Apr 01, 2023
King's Auctions IncApr 01, 2023
Thank you, we definitely do our best to accommodate.
FrancoWest Hollywood, CA
Mar 26, 2023
King's Auctions IncMar 26, 2023
We appreciate your 5 star review.. Thank you, please join our auctions again soon.
MauricioArkansas City, KS
Mar 26, 2023
BrandonLafayette, CA
Mar 18, 2023
Love love it
Top notch from start to finish. Will purchase a from them again
King's Auctions IncMar 19, 2023
Thank you, please join us again soon..
KennethSomis, CA
Jan 28, 2023
King's Auctions IncJan 28, 2023
Thank you
JosephAlpharetta, GA
Jan 02, 2023
Item was as represented and even better.
Item was as represented and even better.
King's Auctions IncJan 02, 2023
Thank you, very much for your positive feedback.
W.GregoryRoanoke, VA
Dec 14, 2022
I didn't have to call them, but they called me for a clarification. Great communicators.
They have the products that are shown and enjoy giving great service.
King's Auctions IncDec 14, 2022
Thank you, we do our best and we have been a bit short staffed most of this year. Glad you are pleased and enjoying your items! Happy Holidays
LainieLos Angeles, CA
Nov 06, 2022
Item was not size or authenticity in description
Very disappointed. I bought what was supposed to be a vintage poster and what I received was a wry small bad reproduction on shiny cheap stock
King's Auctions IncNov 07, 2022
We are sorry to hear of your disappointment in your purchase we auctioned this lot for a gallery consignor and if you were unhappy we certainly would have tried to resolve the issue. In the description it clearly stated the posters were not originals maybe you missed reading that? Again, we resolve all issues for customer service but you did not inform us of any concerns and this has been 2 months since this auction.
timothySan Jose, CA
Aug 30, 2022
King's Auctions IncAug 30, 2022
Thank you!!
JeffCorona, CA
Jul 03, 2022
King's Auctions IncJul 03, 2022
Thank you very much.
SylviaWeston, FL
Jul 03, 2022
Excellent service
Such a great auction house to work with no worries with shipping. Very fair cost
King's Auctions IncJul 03, 2022
Thank you very much.. we do our best.. Happy 4th!
PaulGrayland, WA
Jun 19, 2022
King's Auctions IncJun 20, 2022
We waited for weeks for a check Paul. Held the shipment while you traveled and you left 2 stars? Thanks
SylviaWeston, FL
May 18, 2022
Excellent customer setvice
I had a little problem in the beginning with a lot item but the auction house resolved the issue extremely quickly & with much consideration with top management contacting me and trying their best to resolve and make my experience better. I will continue to purchase with this reputable auction house. Kudos Matt & Jason!!!
deeLake Balboa, CA
May 18, 2022
I have not received my property and have not gotten assistance to handle it.
Condescending unprofessional and did not receive my property.
JoseKansas City, MO
May 09, 2022
King's Auctions IncMay 09, 2022
Thank you for the 5 star review.
PeterNew York, NY
Apr 30, 2022
PeterPalm Harbor, FL
Apr 30, 2022
JorgeLaredo, TX
Mar 12, 2022
King's Auctions IncMar 12, 2022
Thank you, very much. CKing
SherieRanchos De Taos, NM
Mar 12, 2022
Great experience
Item was exactly as described Fast shipping Totally satisfied with both item and service
King's Auctions IncMar 12, 2022
Thank you for taking the time to leave us feedback. Very much appreciated. CKing
SuetHouston, TX
Feb 17, 2022
Great auctioneer
Very happy with the service
King's Auctions IncFeb 17, 2022
Thank you very much for your 5 star review. We do our best to accommodate our buyers.. Hope to see you again soon.
SharonMurrysville, PA
Jan 02, 2022
King's Auctions IncMar 12, 2022
Thank you so much.
AliciaRanchos De Taos, NM
Jan 02, 2022
Excellent and economical shipping!!
This is the best shipping experience that I’ve had with LiveAuctioneers. Although King’s doesn’t ship in-house, it has a shipper who does the work for them at cost. So often, the cost of shipping drives up the good price received at auction so much that you may as well have paid retail or the item (at a good sale). There are some auction houses that I no longer use because of the shippers involved. Not so here. The only reason that King’s didn’t get all 5 stars from me was that the necklace that I won had no clasp. The missing clasp wasn’t disclosed in pictures or within the description. I had to take it to a jeweler and pay 1/3 of the auction price to have it fixed. That said, I will be more careful in the future.
AnnaGlen Rock, NJ
Jan 02, 2022
Very pleasant experience, higly recommend
Out of all auction houses I worked so far, I had the most pleasant experience with King’s auction house. They not only answered all my questions in advance of the auction, but offered to keep my item longer for free and let me to come over on the Christmas Day weekend to pick it up, saving me both shipping costs, which are very high now, and a day off I would need to take to drive there on week day.
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