Bidder Reviews for Bonhams (227)
4.1 out of 5.0 Stars
1-50 of 227 Reviews
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AbnerGreenwich, CT
Jun 05, 2024
BonhamsJun 06, 2024
Thank you very much!
RogerWilton Manors, FL
May 29, 2024
TodWashington, DC
May 23, 2024
JamesJacksonville, FL
May 23, 2024
BonhamsMay 24, 2024
Thanks very much for your continued support, James. Valerie
JohnOcala, FL
May 19, 2024
Great collection and TOP NOTCH auction!
What a great collection of memorabilia and I couldn't be happier. Thanks a bunch Bonhams!!!
VeronicaLomita, CA
May 17, 2024
Bison painting
I love the Bison, and this painting I just fell in love with, I was so happy to win this!!
CharlesOrient, NY
May 15, 2024
Everything smooth!
Everything about this purchase was smooth. Even shipping the work to the USA! Very professional auction house.
KimmLos Angeles, CA
May 14, 2024
Quality
I am very happy with my purchase > They made it easy
BonhamsMay 15, 2024
Thank you very much!
DavidHillsborough, NH
May 10, 2024
SusanPhoenix, AZ
May 06, 2024
GET A CONDITION REPORT!
Photos didn't show the drawing had been taped down to a 1955 cardboard calendar. Luckily I have a great paper conservator who will be able to remove the tape and "free" the drawing. Luckily, I love the drawing.
FranklinMitchellville, MD
May 05, 2024
High Quality
The items that I receive from Bonhams are always high quality.
BonhamsMay 15, 2024
Thank you very much!
malvinaStaten Island, NY
May 05, 2024
Great services
Thank you for the wonderful experience
BonhamsMay 15, 2024
Thanks for the kind words. We appreciate it!
JamesJacksonville, FL
May 02, 2024
AlbinaJacksonville, FL
Apr 30, 2024
BonnieAthens, WI
Apr 30, 2024
Payment Pending?
Bonham was very nice to deal with, my painting came from overseas in great shape. Painting & shipping was paid in Full. But under my paid receipts on this website, it states my payment is still Pending. I wish this would get straightened out, for I can't place bids on some auctions.
BonhamsMay 15, 2024
Thank you, Bonnie. We have updated the status of the invoice.
ZUDUPortland, OR
Apr 26, 2024
LoriScottsdale, AZ
Apr 25, 2024
RobertHudson, NY
Apr 25, 2024
Great auction, always great photographs and information on lots
Always an interesting group of items, looking forward to the next auction.
Juan IHuixquilucan, MX
Apr 24, 2024
TorstenRadolfzell Am Bodensee, DE
Apr 24, 2024
Quick response to emails
Totally a very good presentation. Itesm perfect, communication perfect. Shipping contractors could be improved, especially the costs. No country i ever recived from has higher shipping costs
BillPhoenix, AZ
Apr 22, 2024
HORRIBLE
WORST AUCTION EXPERIENCE I'VE EVER HAD AND I REPRESENT CLIENTS FOR A LIVING. WHEN I FINALLY RECIEVED MY INVOICE FOR A SMALL $400 ITEM IT DID NOT INCLUDE ANY WAY TO PAY BY CREDIT CARD. i AKED IN FOUR SEPARATE EMAIL TO PROVIDE ME WITH A MEANS TO PAY. EACH TIME I GOT A PEPLY "YOUR REQUEST IS UNDER REVIEW" UNDER REVIEW FOR WHATT!!!!!??? I'M JUST TRYING TO PAY YOU!!!! IN YOUR INVOICE YOU SAID YOUR PREFERED METHOD OF PAYMENT IS A BANK TRANSFER, WELL GUESS WHAT ITS NOT MINE! BUT I DID FINALLY SUCCUMB AFTER YOU STARTED SAYING I WAS DELINQUINT IN PAYMENT EVEN THOUGH I'D BEE TRYING TO PAY FOR THREE WEEKS. THE BANK TRANSFER COST ME $30. TO MAKE MATTERS WORSE THE INFORMATION YOU NEEDED TO SHIP THIS $400 ITEM YOU WOULD THINK WE WERE SHIPPING THE CROWN JEWELS. I DO MAYBE A 100 AUCTIONS A YEAR REPRESENTING CLIENTS I HAVE NEVER EVER SEEN ANYTHING SO SCREWED UP AND MADE SO DIFFICULT TO PAY. I'LL MAKE SURE EVERYONE KNOWS HOW WONDERFUL YOU ARE. UNDERSTAND THIS CRITIC HAS NOTHING TO DO WITH LIVE AUCTIONEERS OF ANY OTHER INTERNET AUCTION SERVICE THIS IS ALL ON BONHAM/SKINNER
PaulLewiston, NY
Apr 18, 2024
KellyChappaqua, NY
Apr 17, 2024
RayDallas, TX
Apr 11, 2024
BettyNashville, TN
Apr 11, 2024
DavidPhiladelphia, PA
Apr 04, 2024
MarkParker, CO
Apr 04, 2024
MarkRincon, PR
Apr 03, 2024
Very challenging process-particularly for a first time client.
The process between LiveAuctioneers and Bonham's is not particularly smooth. It took many steps to be approved even to pay them online. Not ideal. The customer service was very kind-it just took many calls and emails. It required dedicated work.
CraigMerrill, IA
Apr 03, 2024
JamesJacksonville, FL
Apr 02, 2024
JamesJacksonville, FL
Apr 02, 2024
PhilipSwedesboro, NJ
Apr 01, 2024
StoyanRockville, MD
Mar 29, 2024
THEY WERE PERFECT, AAA + + + + + + + + + + + + + + + + +
GREAT ITEM, I LIKED IT SO MUCH, THE PRICE WAS SUPER AND THE ITEM ORIGINAL AND RARE!!! AAA + + + AMAZING QUALITY OF EVERYTHING-SHIPPING, COMMUNICATION AND A PLEASURE TO DO BUSINESS WITH!!! I HIGHLY RECOMMEND THEM!
StoyanRockville, MD
Mar 29, 2024
THEY WERE PERFECT AND SUPER FAST... AAA + + + +
GREAT ITEM, I LIKED IT SO MUCH, THE PRICE WAS SUPER AND THE ITEM ORIGINAL AND RARE!!! AAA + + + AMAZING QUALITY OF EVERYTHING-SHIPPING, COMMUNICATION AND A PLEASURE TO DO BUSINESS WITH!!! I HIGHLY RECOMMEND THEM!
DavidCharlottesville, VA
Mar 27, 2024
Great Pre-sales Help. After That, Things Get Messy. But the Item Is Excellent
Had a complicated last-minute question about an item and got a spectacularly thorough response from a Bonhams representative by email. But once the item was one, everything got much more complicated. You have to upload a copy of your driver's license or other government ID in order to have your item released for shipping. Wasn't happy about doing it, but once I tried, I ran up against technical problems that took a while to resolve. And then there was paying for the item-a none-too-simple process heavily weighted toward bank transfers. Once I got the item, I realized they hadn't actually transferred a tiny piece of it to the shipping company. So now I'll be waiting weeks ?) while they do that. Still, the item itself is excellent and I'm very glad to have it.
RitaMinden, NV
Mar 25, 2024
Payment demands sending DL or passport that can be easily stolen
Payment is painful. I had to send a copy of my DL (passport copy could have been used) to be able to pay. I'm not an amateur bidder and NO ONE ELSE demands this. I'm supposed to trust this nebulous auction house with lots of offices, many unvetted people? I asked why my birthdate was essential for giving Bonhams my cc number. They said it was to protect against fraudulent buyers. There is no protection against their fraudulent descriptions of material. In the same auction, I bid on an auction item that I knew exactly what was, have studied in museums and collections. Bonhams Native American expert had the wrong area of the country and certainly the wrong tribal affiliation even though the beadwork on the piece was a dead give-away. I hope I remember that I don't want to bid through Bonhams again and urge you not to also unless you really, really want something. And then, you better know your material.
Brian Dowagiac, MI
Mar 24, 2024
Description not accurate for the listing
5 of the 7 pieces in the lot I purchased had some issues with firing defects or damage through prior use. These issues were not described or pictured in the listing. The dimensions of the pieces was not accurate, and off up to 1.5 "on some of the pieces. Will not be purchasing from Bonhams in the future.
MichaelFort Myers, FL
Mar 22, 2024
BradWinter Haven, FL
Mar 13, 2024
KevinAlma, MI
Mar 13, 2024
RichardGananoque, CA
Mar 11, 2024
Professional, dependable and helpful
Bid here with confidence as they are professional, dependable, helpful and of a considerate nature. Both the staff and company protocols here are first rate.
JohnAkron, OH
Mar 09, 2024
Lot descriptions are bare bones and may hide obvious problems with the lot.
I bid online since I am out of state and won an item that had only 1 photo. I read the description and thought it was clear what I was bidding on. When I received the item it was clear there was a rather poor restoration job done to the neck of the pot and that the handle had been broken and reglued. I checked the description again and there was clearly no attempt to disclose any defects to the pot. I hunted through their website and found deep in their website (seriously it took 7 clicks down the rabbit trail to get to it) on page 4 of their 5 page "Conditions of Sale" that a condition report may be available prior to the sale. Internet bidders be forewarned! This auction house will not tell you up front that there may be problems with what you are bidding on. You have to specifically request information. I've had more information provided by amateurs selling on ebay than I got from this professional auction house that has been in businees long enough to know better. Providing customers with ample information to make smart bidding decisions is not in their interest. This was my first interaction with them and it is definitely my last. I can in no way deal with such an auction house as this.
DavidVancouver, WA
Feb 28, 2024
Unless you live in the UK it's extremely difficult to pay for your item.
JamesPalm Beach, FL
Feb 28, 2024
Bonhams is a totally professional, first rate, start to finish operation in the Art business.
same as above
kennethEast Rochester, NY
Feb 26, 2024
condition of item mis-represented
I recieved a large sampler from bonhams. The frame was in terrible condition & it will be expensive to repair. I don't know if it was slick photography or if the frame was photo shopped to look better to sell. I am very disappointed in Bonhams-K. Gauntlet
Michael JWashington, DC
Feb 26, 2024
Bonhams is Bonhams
There’s a reason they've been in business 230 years: Exceptional attention to detail through true, and fair descriptions of the items offered for sale, and impeccable customer service.
NinaFort Myers, FL
Feb 24, 2024
AllenProvo, UT
Feb 21, 2024
SteveLubbock, TX
Feb 21, 2024
Great company with which to work.
Flawless transaction from beginning to end. Can't ask for more! Thanks
ElizabethMiddletown, NY
Feb 20, 2024
accurate descriptions
I have bid successfully several times and never been disappointed with the items. Staff is most helpful if needed.
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